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Map Update to 2019.20 available
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sussamb
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PostPosted: Tue Sep 25, 2018 2:25 pm    Post subject: Reply with quote

I don't where it's proven to be wrong ... and I rarely see an issue. That's not to say there aren't any as I have experienced the odd one, but in general Garmin works for me. There are also users who complain about TTs routing. Nothing's perfect, I've even seen folks complain about Google routing Wink
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Kremmen
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Location: West London & Reading

PostPosted: Tue Sep 25, 2018 2:59 pm    Post subject: Reply with quote

I've seen many a post around the various GPS related forums where after a suggested master reset Garmin routing has improved considerably.

Reading the various posts, and advice, it does seem that both map and firmware updates can cause routing to go haywire, specifically the phenomenon where it takes you off a fast road only to bring you back onto it some distance further along.

The advice seems to be, backup your data then perform the master reset.


Maybe Garmin need to take a leaf out of Microsoft's book and perform a reboot after a software update.
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pcaouolte
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Joined: Dec 27, 2006
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Location: South Lincs, UK.

PostPosted: Tue Sep 25, 2018 3:10 pm    Post subject: Reply with quote

Is that a hold the power key for 12 seconds reset? Or something else?
What does a master reset wipe off the device?
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sussamb
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PostPosted: Tue Sep 25, 2018 3:39 pm    Post subject: Reply with quote

It'll normally remove favourites so you need to back them up first. Details are here

Touch View Map
Touch the Speed icon
Touch and hold the speedometer for approximately 5 seconds
Release your touch when the Diagnostics Page displays
Touch Clear all user data
Touch Yes when prompted to "Erase all user data?"

Note one other thing, many of the recent devices can be put into sleep mode rather than off completely. If anyone does have issues try a full shutdown first before resorting to a master reset.
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M8TJT
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PostPosted: Tue Sep 25, 2018 4:39 pm    Post subject: Reply with quote

But you don't generally know that you have got issues until they occur.
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sussamb
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PostPosted: Tue Sep 25, 2018 4:53 pm    Post subject: Reply with quote

True. Just to be as sure as possible though, and if I have time and remember, I'll master reset after a software/map update.
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BigJohnD
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Joined: Aug 26, 2007
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Location: Glannau Mersi, Lloegr

PostPosted: Tue Sep 25, 2018 5:15 pm    Post subject: Reply with quote

sussamb wrote:
I was able to force it along the minor road by selecting shortest route, which is what I'd expect.

I have it set to fastest. I'd say it did it 8 times. It would appear the minor road is faster.

I'll try a master reset.....
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