Map Update to 2019.20 available

sussamb · Posted: Tue Sep 25, 2018 2:25 pm Post subject:

I don't where it's proven to be wrong ... and I rarely see an issue. That's not to say there aren't any as I have experienced the odd one, but in general Garmin works for me. There are also users who complain about TTs routing. Nothing's perfect, I've even seen folks complain about Google routing Wink

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Where there's a will ... there's a way.

Kremmen · Posted: Tue Sep 25, 2018 2:59 pm Post subject:

I've seen many a post around the various GPS related forums where after a suggested master reset Garmin routing has improved considerably.

Reading the various posts, and advice, it does seem that both map and firmware updates can cause routing to go haywire, specifically the phenomenon where it takes you off a fast road only to bring you back onto it some distance further along.

The advice seems to be, backup your data then perform the master reset.

Maybe Garmin need to take a leaf out of Microsoft's book and perform a reboot after a software update.
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Satnav:
Garmin DS61 LMT-D (In the car)
Garmin 2599 LMT-D (Indoor test rig)
DashCam:
Viofo A119 V3

pcaouolte · Posted: Tue Sep 25, 2018 3:10 pm Post subject:

Is that a hold the power key for 12 seconds reset? Or something else?
What does a master reset wipe off the device?
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Paul

sussamb · Posted: Tue Sep 25, 2018 3:39 pm Post subject:

It'll normally remove favourites so you need to back them up first. Details are here

Touch View Map
Touch the Speed icon
Touch and hold the speedometer for approximately 5 seconds
Release your touch when the Diagnostics Page displays
Touch Clear all user data
Touch Yes when prompted to "Erase all user data?"

Note one other thing, many of the recent devices can be put into sleep mode rather than off completely. If anyone does have issues try a full shutdown first before resorting to a master reset.
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Where there's a will ... there's a way.

M8TJT · Posted: Tue Sep 25, 2018 4:39 pm Post subject:

But you don't generally know that you have got issues until they occur.

sussamb · Posted: Tue Sep 25, 2018 4:53 pm Post subject:

True. Just to be as sure as possible though, and if I have time and remember, I'll master reset after a software/map update.
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Where there's a will ... there's a way.

BigJohnD · Posted: Tue Sep 25, 2018 5:15 pm Post subject:

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