For support requests please use our Forums. We cannot answer individual queries by email. For account, subscription or password issues, please submit a support ticket.
For all other business communication our contact details are below.
Accounts (Business Licencees)
News Tips and Product Review Submissions
Why don't we publish our phone number?
Like many other busy Internet sites (30,000 visits a day) it is far more efficient to deal with queries by email or on the forums.
The main purpose of our site is to help users on the open internet, so we route all technical queries through our forums. This should enable a speedy resolution to your issue and benefit others who may be experiencing the same problem. To post in our forums please click here.
If we published a phone number, we would be inundated with calls (from experience) and would be unable to run the site efficiently. Support issues can usually be dealt with a lot quicker using email (usual time to write is about 1 minute). A phone call invariably takes a lot longer, often running to 10 minutes - 9 of which are often unnecessary as, inevitably, some callers like to chat.
If your email is for business purposes, please email us with your message and company's phone number and will call you back.