tomtom 720t not recognising RDS-TMC

trickpalmer · Occasional Visitor Joined: Aug 12, 2008 Posts: 22

Hi
Can anyone help please. I plug the aerial in but nothing happens.
Any advice would be appreciated.

mikealder · Posted: Fri May 21, 2010 1:22 pm Post subject:

If its the Mini-USB style receiver are you sure its got power to it as they don't work without, if its the round style plug on the receiver have a close look at the socket it fits in and does appear broken/ bits missing etc, also these can require quite a firm push to get them to sit in the socket fully - Mike

trickpalmer · Occasional Visitor Joined: Aug 12, 2008 Posts: 22

Hi thanks for the quick reply its the round type, the plug & socket look fine.

Andy_P · Posted: Tue May 25, 2010 8:24 pm Post subject:

Try all the usual things:
1. a reboot
2. a return to factory settings
3. reinstalling the software

(Moved to TomTom forum section)

sphelps · Lifetime Member Joined: Dec 23, 2004 Posts: 39

I had the same trouble. Luckily I had a spare one which worked straight away.

I did notice that the new one fitted tighter than the old one, so maybe it's wear and tear on the plug itself
_________________
Regards
Steve

TomTom 720 Version 8.302 Map WCE v825
Navigon 40 Premium

DinAlt · Posted: Tue May 25, 2010 11:22 pm Post subject:

The plugs aren't very well made - especially as the wire pretty much has to do a right angle direction change as soon as it leaves the connection.
Try connecting it and adjusting the direction/angle you have it coming out of the nav unit. my first one would only work if it was under tension - I presume this was a sign of a loose connection under the plug cover - you might be able to coax some more life out of yours by experimenting - doubt it'd be a permanent fix though (my cable was eventually stolen and the replacement one has so far not shown the same problem).

DinAlt

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