Tom Tom Go rebooting itself

Mikeuk · Posted: Thu Sep 25, 2008 4:49 pm Post subject: Tom Tom Go rebooting itself

Hi

I bought a new TomTom Go 530 I have had it a few weeks now, but recently it’s been rebooting itself when I switch it on and one day would not switch on at all until I did a reset.

Is this a common problem with this device?

Should I return it?

Thanks

Mikeuk · Posted: Fri Sep 26, 2008 9:41 am Post subject:

Ok did reset as advised on the Tom Tom website, this worked for a few minutes. How ever when you first switch it on now and navigate through various menus the screen just freezes then the unit reboots? And the route I planned has gone.

Looks like I will have to return this one.

Thanks any feed back appreciated
Confused

Wishlist · Lifetime Member Joined: Mar 10, 2005 Posts: 160

Mikeuk · Posted: Fri Sep 26, 2008 10:18 am Post subject:

Thanks its got 607.3mb free of internal memory.

hollis_f · Posted: Fri Sep 26, 2008 11:15 am Post subject:

I have exactly the same problem with a new 530. If it's going to do the freeze-reboot thing it'll normally do it within a couple of minutes of being switched on. If it can survive those first minutes it'll keep going for hours.

I've installed a few new voices and a lot of POIs - but I still have masses of free space.

I'm waiting for the next upgrade to see if that fixes it.

Wishlist · Lifetime Member Joined: Mar 10, 2005 Posts: 160

Mikeuk · Posted: Fri Sep 26, 2008 4:47 pm Post subject:

No I have not what does this do? I thought the reset button did this?

Thanks

Mikeuk · Posted: Fri Sep 26, 2008 5:48 pm Post subject:

I have done a reset once more and seems ok for now as in tom tom link below.

Will let you know how I get on.

Thanks all

http://www.tomtom.com/support/product.php?ID=2026&Language=1&FID=6965

Andy_P · Posted: Sat Sep 27, 2008 10:29 pm Post subject:

gatorguy6996 · Posted: Sun Sep 28, 2008 1:49 am Post subject:

I'll let you know if clearflash worked with my 930. I thought the battery was just discharging quicker when I would turn my 930 on and get "low battery" shutdown. I run on battery most of the time as I use a nuvi 760 on the side. Until the other night when it turned itself on while on the dining room table, I hadn't put two and two together.
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Mikeuk · Posted: Sun Sep 28, 2008 11:40 am Post subject:

Thanks Andy_P

Have done clearflash and seems ok I will hang onto it a bit longer and see if its ok.

Cheers Wink

Mikeuk · Posted: Mon Sep 29, 2008 5:30 pm Post subject:

Well that did not work I am sending it back to get a refund Crying or Very sad

the display still freezes and the resets its self losing the route planned.

Anyone suggest a better device?

Thanks

AndyVaughan · Posted: Mon Sep 29, 2008 7:17 pm Post subject:

Try deleting the gnsdata file and then rebooting

Andy

Anita · Posted: Mon Sep 29, 2008 9:42 pm Post subject:

Should we all have a gnsdata file? The only file in my gns folder is TmcEApi.SO. Confused

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Anita
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technik · Posted: Mon Sep 29, 2008 10:32 pm Post subject:

Try cleaning the display, especially under the frame in the corners.
It could also be the frame touching the screen.

I had a similar issue, and resolved it by running a store loyalty card all around the edges between the display and the frame.

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