Home PageFacebookRSS News Feed
PocketGPS
Web
Read the current newsletter! Weekly
Newsletter
SatNav,GPS,Navigation
MacFixer, the iPhone, iPod, and iPad specialists
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - TomTom My Drive hardly ever connect
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

TomTom My Drive hardly ever connect
Goto page Previous  1, 2, 3  Next
 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> MyTomTom / TomTom HOME Desktop
View previous topic :: View next topic  
Author Message
Andy_P
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Sun Apr 19, 2015 3:22 pm    Post subject: Reply with quote

I'm with you, ticklepin. I used to complain that TomTom's old "Home" was a nightmare of crap design and slowness, but it's an absolute dream to use compared to My TomTom/My Drive/Connect (they can't even decide what to call it!).

It MAY all be down to your PC though...

MyDrive on my main desktop PC (old, running Win XP, but with a massive amount of storage space) usually refuses to recognise ANY of the recent TomTom's I have tried connecting to it (at least three). Or if it does recognise it briefly, then it disconnects 1/2 way through any update and says "something has gone wrong with your device". All the time, the Go and the PC say they are correctly connected.

But if I use MyDrive on my equally old laptop (running XP and with hardly ANY storage space) then it connects fine and only fails because it fills up the harddrive with stuff in it's cache and then falls over!
_________________
"Settling in nicely" ;-)
Back to top
View user's profile Send private message
ticklepin
Regular Visitor


Joined: Apr 15, 2006
Posts: 64
Location: South Midlands

PostPosted: Tue Apr 21, 2015 5:48 pm    Post subject: TomTom My Drive hardly ever connect Reply with quote

I was hoping to be able to report that a corner had been turned[to coin a sat-nav phrase]; two downloads of map updates, 383 Kb and 48 Kb, and nary a glitch.
Alas, today's attempt to update (71Kb map) failed to 'connect' despite the 6000 saying that it had done so.

The website then came up with its ultimate sanction- 'Can not run Unicode version of ATL80.DLL on Windows95, Windows98 or Windows Me. Please install the ANSI version.'
The program seems to exhibit this proclamation in a very random manner. As I have confessed before, I run Windows XP, so I fail to see the relevance.
Also, please, the ANSI version of what?
It must mean something to somebody, but not to me, and even Google leads this enquirer rapidly into the land of potentially virus laden Geekdom.

So, the question remains. Why the erratic performance, and why the subsequent lack of any meaningful error messages.
Obviously any apology from TomTom is totally out of the question. . .
Back to top
View user's profile Send private message
ticklepin
Regular Visitor


Joined: Apr 15, 2006
Posts: 64
Location: South Midlands

PostPosted: Wed Apr 22, 2015 8:13 am    Post subject: TomTom My Drive hardly ever connect Reply with quote

This morning the 71Kb. map update came through perfectly!
Back to top
View user's profile Send private message
DennisN
Tired Old Man
Tired Old Man


Joined: Feb 27, 2006
Posts: 14861
Location: Keynsham

PostPosted: Thu Apr 23, 2015 7:41 pm    Post subject: Reply with quote

BEWARE!! Apparently there's a new version of MyDriveConnect released today and it is causing mayhem (just in case you go downloading it in hope rather than expectation).

https://en.discussions.tomtom.com/news-and-announcements-37/new-version-40-mydrive-connect-available-for-download-976688
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
Back to top
View user's profile Send private message
ticklepin
Regular Visitor


Joined: Apr 15, 2006
Posts: 64
Location: South Midlands

PostPosted: Thu Apr 23, 2015 8:01 pm    Post subject: TomTom My Drive hardly ever connect Reply with quote

Thank you for the warning!
This pantomime seems entirely typical of TomTom web expertise.
I realise now that my bad experiences are widely shared.

I wonder when I dare to again update?
Could someone fire a Very pistol or something?
Back to top
View user's profile Send private message
ticklepin
Regular Visitor


Joined: Apr 15, 2006
Posts: 64
Location: South Midlands

PostPosted: Fri Apr 24, 2015 7:21 am    Post subject: TomTom My Drive hardly ever connect Reply with quote

Keeping my 6000 well away from my XP P.C., this morning I down-loaded the new 'MyDrive Connect'; and yes, I get:
'The procedure entry point GetTickCount64 could not be located in the dynamic link library KERNEL32.dll.'
error message as reported on the TomTom forum. Doesn't seem that much debugging has gone on . . .
Back to top
View user's profile Send private message
SpikeyMikey
Lifetime Member


Joined: Mar 21, 2006
Posts: 852
Location: Hertfordshire. Forever blowing bubbles

PostPosted: Fri Apr 24, 2015 4:29 pm    Post subject: Reply with quote

I connected today with my MacBook Pro and MyDrive Connect upgraded and then offered me Europe Map v9.46 which I thought was funny as I'm sure the last update was only at the end of February!

All updates etc went fine although when it downloaded the map updates for the main map there was a display glitch in that it didn't see my device, reconnecting a couple of times sorted it
_________________
Mike
TT GO6000 (Europe); iPhone and iPad Pro with iOS TT GO & MyDrive + CamerAlert
Back to top
View user's profile Send private message
DennisN
Tired Old Man
Tired Old Man


Joined: Feb 27, 2006
Posts: 14861
Location: Keynsham

PostPosted: Fri Apr 24, 2015 4:37 pm    Post subject: Reply with quote

Map v946 is a sort of interim release...

https://en.discussions.tomtom.com/go-and-start-40-50-60-series-go-400-500-600-5000-6000-mydrive-176/new-maps-v946-released-for-go-40-50-60-series-go-400-500-600-5000-6000-976632
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
Back to top
View user's profile Send private message
SpikeyMikey
Lifetime Member


Joined: Mar 21, 2006
Posts: 852
Location: Hertfordshire. Forever blowing bubbles

PostPosted: Fri Apr 24, 2015 4:41 pm    Post subject: Reply with quote

Many thanks Dennis, interesting discussions going on 😈
_________________
Mike
TT GO6000 (Europe); iPhone and iPad Pro with iOS TT GO & MyDrive + CamerAlert
Back to top
View user's profile Send private message
ticklepin
Regular Visitor


Joined: Apr 15, 2006
Posts: 64
Location: South Midlands

PostPosted: Fri Apr 24, 2015 5:18 pm    Post subject: Reply with quote

Did Hamlet have a TomTom?

With this continuing frustration I was thinking, b*gg*r it all, I'll get a Garmin, when this curiously apposite quotation came into my noddle:

"The undiscover'd country from whose bourn
No traveller returns, puzzles the will
And makes us rather bear those ills we have
Than fly to others that we know not of?"

I see all we posters on this thread are either staff or early members; are we just grumpy old fogeys?
Back to top
View user's profile Send private message
M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Sat Apr 25, 2015 8:23 am    Post subject: Reply with quote

Yep. Just grumpy old fogies who are hacked off by technology, but once we get used to using it, we get awfully teed off when it is taken away from us. Very Happy
Back to top
View user's profile Send private message
DennisN
Tired Old Man
Tired Old Man


Joined: Feb 27, 2006
Posts: 14861
Location: Keynsham

PostPosted: Sat Apr 25, 2015 8:34 am    Post subject: Reply with quote

Just for the record, Hamlet did not have a TomTom - he consulted a large bone called Yorik because he was very worried about slings, arrows, pounds of flesh and gondolas.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
Back to top
View user's profile Send private message
ticklepin
Regular Visitor


Joined: Apr 15, 2006
Posts: 64
Location: South Midlands

PostPosted: Sat Apr 25, 2015 9:04 am    Post subject: Reply with quote

Thank you for the excellent info. Dennis.
I wish I'd had your Eng. Lit. teacher; Shakespeare would have been so much more fun!
Back to top
View user's profile Send private message
ticklepin
Regular Visitor


Joined: Apr 15, 2006
Posts: 64
Location: South Midlands

PostPosted: Wed Apr 29, 2015 4:09 pm    Post subject: TomTom My Drive hardly ever connect Reply with quote

I see Tom Tom have come clean:
https://uk.support.tomtom.com/app/answers/detail/a_id/12911
Does anyone know when it happened?

I wonder what we are to understand by the word 'soon'?
Back to top
View user's profile Send private message
ticklepin
Regular Visitor


Joined: Apr 15, 2006
Posts: 64
Location: South Midlands

PostPosted: Thu Apr 30, 2015 10:25 pm    Post subject: TomTom My Drive hardly ever connect Reply with quote

Glory be!
We seem to have third party POI support.
This day:-

http://www.tomtom.com/en_gb/drive/whatsnew/index.html

But I will let the really brave go first . . .
Back to top
View user's profile Send private message







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> MyTomTom / TomTom HOME Desktop All times are GMT + 1 Hour
Goto page Previous  1, 2, 3  Next
Page 2 of 3

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.11 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003 http://www.nukecops.com

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
19.122 (08 Dec 21)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







Terms & Privacy


GPS Shopping