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TT 720 Upgrade problems

 
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micktheprof
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Joined: Dec 09, 2007
Posts: 8

PostPosted: Sun Aug 02, 2009 10:01 pm    Post subject: TT 720 Upgrade problems Reply with quote

I ahve purchased new maps from TT today (western Europe)when I instaled the maps tt upgraded the application to the latest version.
Now everything appears to work accept that insyead of showing the live map, It keeps going to MAIN MENU 1 of 3. I can use this menu to select navifgation and it works the route out OK, but when you press DONE on planning screen it jumps straight to the Main Menu page 1,
also I have noticed the touch screen is no longer as responsive as it was before upgrade. When tried on HOME2 "use my device" everything works OK.

TT 720
v8.351

Unable to get Map Version when I touch version box on planning screen it asks me to confirm "Show Route Demo" and no matter which answer you give(No/Yes) it sticks on that screen
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DennisN
Tired Old Man
Tired Old Man


Joined: Feb 27, 2006
Posts: 14886
Location: Keynsham

PostPosted: Sun Aug 02, 2009 10:26 pm    Post subject: Reply with quote

Maybe you have gunge affecting the touchscreen. Try a piece of paper or thin card running under the bezel all round the screen.


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micktheprof
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Joined: Dec 09, 2007
Posts: 8

PostPosted: Mon Aug 03, 2009 12:12 am    Post subject: Reply with quote

No it appears to be gunge free
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dhn
Frequent Visitor


Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Mon Aug 03, 2009 12:41 am    Post subject: Reply with quote

In order, try these:
1. A pin reset on the unit
2. Running (3 times) the Clear Flash tool found here
3. Make a complete Explorer, not Home, backup of your unit's contents. Ensure hidden files/folders are showing. Now, use Explorer to delete all the loose files in the root of the unit, NO folders or their contents. Connect your unit to Home and it should offer to download an application. Accept it and install.

Condition any better?

If so, make another Explorer backup.
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micktheprof
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Joined: Dec 09, 2007
Posts: 8

PostPosted: Sat Aug 08, 2009 7:55 pm    Post subject: Reply with quote

Tried everything suggested No Luck. Sad

Have sent problem to TT and am awaiting reply.

Will advise if they fix it & if so how.

Thanks to all for trying to help.
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