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AndyVaughan Lifetime Member

Joined: Apr 13, 2006 Posts: 1500 Location: Rossendale
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Posted: Wed Feb 11, 2009 11:38 pm Post subject: |
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Anita wrote: | AndyVaughan wrote: | I subscribed to the map update service which promised me a new map every quarter - a quarte has now passed since the last map release so it is now overdue. Time to ask for a refund?????? |
I think you'll find it promised four new maps a year, which isn't the same as a new map every quarter. |
True, but they price it by the quarter which implies that the maps are released quarterly.
No doubt they will be out soon as the new Navcores have been released and they normally go hand in hand.
Andy |
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tkerby Lifetime Member

Joined: Aug 07, 2006 Posts: 160 Location: Edinburgh
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Posted: Thu Feb 12, 2009 11:50 am Post subject: |
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Teleatlas have made a number of press releases about releasing that version of the maps and google maps appear to be using it. So where is it Tomtom?
Should be soon.... |
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MrT Frequent Visitor

Joined: Nov 14, 2003 Posts: 2143 Location: Surrounded by A1, M1 & M25
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Posted: Thu Feb 12, 2009 1:37 pm Post subject: |
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Reminds me of the kids on Xmas eve watching the clock and waiting for their presents the next day..... _________________ Drivelux |
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layingback Regular Visitor

Joined: Feb 12, 2009 Posts: 124
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Posted: Thu Feb 12, 2009 4:16 pm Post subject: |
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Xmas however tends not to be a moveable feast! ;-) |
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batties Lifetime Member

Joined: Jul 07, 2006 Posts: 111
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Posted: Thu Feb 12, 2009 4:28 pm Post subject: |
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MrT wrote: | Reminds me of the kids on Xmas eve watching the clock and waiting for their presents the next day..... |
Yes and knowing TomTom broke by Boxing Day  _________________ TT Go 720 v8.204
Western Europe Map v8.45
8 GB SDHC card
TT Home version 2.7.5.2014
iPhone 4S with CameraAlert |
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MrT Frequent Visitor

Joined: Nov 14, 2003 Posts: 2143 Location: Surrounded by A1, M1 & M25
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Posted: Thu Feb 12, 2009 4:40 pm Post subject: |
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But the kids believe in Santa. _________________ Drivelux |
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LesP2008 Lifetime Member
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Joined: Apr 05, 2006 Posts: 524 Location: Herts
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Posted: Thu Feb 12, 2009 6:04 pm Post subject: |
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batties wrote: | MrT wrote: | Reminds me of the kids on Xmas eve watching the clock and waiting for their presents the next day..... |
Yes and knowing TomTom broke by Boxing Day  |
I like that , made me laugh. |
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richard345 Frequent Visitor

Joined: Mar 09, 2008 Posts: 463 Location: Rainhill, Lancashire Not Merseyside!
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Posted: Thu Feb 12, 2009 9:04 pm Post subject: |
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I posted a question on the TT Support site asking when I was going to be able to download the Quarterly Map Update that I had paid for in September, over a quarter of a year ago. For those who want a laugh this evening, here is their response:
Dear Mr L,
Thank you for contacting TomTom Customer Support
Currently as of yet we do not have a date when the product you are asking about will be available.
For further information of when our products are available, please ensure
that you have registered to receive the Newsletter via your account. Please click on Support - My Profile and tick the options to receive the Newsletter.
You will be notified by email of when our latest products, maps and services will be launched.
By some chance of fate, the next item in my mail inbox is a request for me to fill in a Survey about TomTom's Customer Services Department.
I can't wait to fill it in! _________________ Ric - TomTom 520 DEAD - Passed to the great traffic jam in the sky. Now using Maps & Waze on Samsung Galaxy S4 + CamerAlert of course! |
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AndyVaughan Lifetime Member

Joined: Apr 13, 2006 Posts: 1500 Location: Rossendale
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Posted: Thu Feb 12, 2009 10:08 pm Post subject: |
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And in my inbox today was a customer feedback questionnaire.
Did I have fun filling that in - I doubt they will read it though as they don't read support calls!
Andy |
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LesP2008 Lifetime Member
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Joined: Apr 05, 2006 Posts: 524 Location: Herts
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Posted: Thu Feb 12, 2009 11:25 pm Post subject: |
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What do you think of TomTom CS?
inadequate
inept
incredible inadequate
incredible inept
At the end of the day who cares?, my sat nav works. It took a while but i just detach myself from all the angst, although it still get's to me. |
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GPS_fan Pocket GPS Moderator


Joined: Jan 04, 2007 Posts: 2789 Location: Hampshire, UK
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Posted: Fri Feb 13, 2009 1:06 am Post subject: |
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MrT wrote: | But the kids believe in Santa. |
Just the kids? I believe!!
...and the tooth fairy
...and that TT will soon release these maps _________________ Andy
PocketGPSWorld.com supports Help for Heroes - Read here |
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253 Lifetime Member

Joined: Mar 05, 2007 Posts: 1058 Location: The green bit between the M40, M4 and M25.
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Posted: Fri Feb 13, 2009 2:21 am Post subject: |
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GPS_fan wrote: | MrT wrote: | But the kids believe in Santa. |
Just the kids? I believe!!
...and the tooth fairy
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I believe as well. _________________ Triumph Tbird 1700. And now a Bonnie T100. |
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MrT Frequent Visitor

Joined: Nov 14, 2003 Posts: 2143 Location: Surrounded by A1, M1 & M25
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Posted: Fri Feb 13, 2009 8:19 am Post subject: |
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richard345 wrote: | I posted a question on the TT Support site asking when I was going to be able to download the Quarterly Map Update that I had paid for in September, over a quarter of a year ago. |
I am confused about you saying that you did not get the quarterly update you paid for in September?
The first quarterly update after then was released on or around Nov 14th and from your signature it appears you received that update as you have 8.15 maps.
Another quarter has almost passed and there should be more maps very shortly. _________________ Drivelux |
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Toneloc427 Regular Visitor

Joined: Feb 01, 2007 Posts: 143 Location: New England, USA
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Posted: Fri Feb 13, 2009 1:33 pm Post subject: |
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The next map release should be Tele Atlas MultiNet 2008.10, right? Does their naming convention (.10=the tenth month of '08) mean that the data was released to their customers in October, or that it was cut from their database in October, then processed and shipped to customers sometime in November?
If TT didn't see the map until (potentially) late November/early December, then I might be able to understand it taking until mid-February to release the maps (not really, but for the sake of argument I'll give them the benefit of the doubt that there was extra testing to be done, etc). If, however, they've had it since October, this seems a bit ridiculous. The basic map structure shouldn't have changed that much from the previous release, should it? I thought most of the new features were already in v8.15, it was simply going to be an increase in coverage with the new maps? |
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MrT Frequent Visitor

Joined: Nov 14, 2003 Posts: 2143 Location: Surrounded by A1, M1 & M25
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Posted: Fri Feb 13, 2009 2:53 pm Post subject: |
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TomTom released maps in mid November, the next maps on a quarterly basis should be approx mid Feb. If they are a few days later what does it matter, there will only be a few minor changes and additions? _________________ Drivelux |
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