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Won't update from v7.221

 
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blazebuster
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PostPosted: Wed Jul 09, 2008 6:52 pm    Post subject: Won't update from v7.221 Reply with quote

Question As the heading says, TT Home says there are no updates available. Is there any way to force an update??
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mikealder
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Location: Blackpool , Lancs

PostPosted: Wed Jul 09, 2008 6:56 pm    Post subject: Reply with quote

Back up the device using Windows Explorer then use Windows Explorer to delete the loose files in the root of the drive, do not delete any of the folders though.
Connect it to the PC and start TomTom Home, it should offer the latest software which will be a two stage update, first time you will get 7,481 then repeat the update to get the 8,010 release - Mike
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blazebuster
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PostPosted: Wed Jul 09, 2008 7:34 pm    Post subject: Reply with quote

By loose files, do you mean any files which are not in folders??
Regards
Dick

OK, i've done as you said and all appears to be working. Now on 8.010.
Thanks very much.
Dick
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mikealder
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PostPosted: Wed Jul 09, 2008 7:57 pm    Post subject: Reply with quote

Yes, the files that are not contained in any folders, you should find files like this:

antitheftw.bmp
autorun.inf
connect2internet.db
connect2internet.so
connect2internetdb.ver
data.chk
fm201parameters
fmsignal
InstallTomTomHOME.exe
internal.dat
libaec.so
lowbatteryw.bmp
mctx.dat
splashw.bmp
system
tomtom.ico
ttgo.bif
ttsystem
UserPatch.dat
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Wazza_G
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Joined: Jan 10, 2006
Posts: 585
Location: Guildford (Regrettibly)

PostPosted: Thu Jul 10, 2008 12:38 pm    Post subject: Reply with quote

The way I got it to do it was...

1/ Made a back up.

2/ Opened Home and Selected "Remove items from my device"

3/ Selected the Application.

4/ Once I'd removed it, I disconnected, reconnected & then I did an update.

Which worked. Smile
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blazebuster
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PostPosted: Thu Jul 10, 2008 7:18 pm    Post subject: Reply with quote

Very Happy Thanks for your help. Now working except for wireless data via my mobile. This was working before, but not know. Can make and recieve calls ok, but not data??
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mikealder
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PostPosted: Thu Jul 10, 2008 8:45 pm    Post subject: Reply with quote

Which phone are you trying to use with the device? - Mike
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blazebuster
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PostPosted: Fri Jul 11, 2008 12:49 pm    Post subject: Reply with quote

Phone is a Motorola Razr v3. Previously data worked, i was able to access TT Traffic, and also receive text messages, although for some reason i was never able to reply to them. Now i can do neither.
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mikealder
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PostPosted: Fri Jul 11, 2008 1:25 pm    Post subject: Reply with quote

Try deleting the phone from the TomTom and the TomTom from the phone then re-pair the two devices - Mike
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blazebuster
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PostPosted: Sat Jul 12, 2008 7:13 pm    Post subject: Reply with quote

Very Happy OK its working now, still not able to send texts, but then i never could so maybe its not supported. Thanks for your help.
Dick
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