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Tom Go 700....problem after 5.440 software upgrade..help pls

 
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Mriscan
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Joined: Apr 11, 2006
Posts: 5

PostPosted: Tue Apr 11, 2006 3:32 pm    Post subject: Tom Go 700....problem after 5.440 software upgrade..help pls Reply with quote

Hi Guys

Hope someone can help me here.I just purchased the go 700 and upgraded to version 5.440 with the download from the tom tom website.Since then i have a vertical white line on the lcd screen....i tried restoring the back up but it but the line still persists. Does anyone know why and what I can do about it? Is it possible to do a format and restore the original back up....how would I do this ? Scared to do it in case I cant load the backup on again !

Any help would be greatly appreciated.

Many Thanks

Peter F Allsopp
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gpsn3wbie
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Joined: Apr 05, 2006
Posts: 176

PostPosted: Tue Apr 11, 2006 3:51 pm    Post subject: Reply with quote

a line on the screen means a problem with the display i suspect. is it still in warranty? if so get it repaired.
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Mriscan
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Joined: Apr 11, 2006
Posts: 5

PostPosted: Tue Apr 11, 2006 4:09 pm    Post subject: Re: Line on screen Reply with quote

Many thanks for the rapid reply !

the line is continuation of one of the box lines at the bottom of the map..and its onlt there since the upgrade. How do I format and restore the original back up ?


Thanks
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LesP2008
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Joined: Apr 05, 2006
Posts: 524
Location: Herts

PostPosted: Tue Apr 11, 2006 6:25 pm    Post subject: Reply with quote

Try the reset button underneath the unit.
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gadget_sa
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Joined: Dec 02, 2005
Posts: 334
Location: Wiltshire, UK

PostPosted: Tue Apr 25, 2006 3:22 pm    Post subject: Reply with quote

Plug your Go into the PC.

Go to "My Computer"
You should see your Go as a drive, right click on it, go down to Format and click this. Don't choose "quick Format" though. You want to completely wipe it.

Once this has finished, re-install your very first back up you did... it should be about 1.3GB.

Voila.... back to how you bought it.
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