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Am i screwed?

 
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fcat
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Joined: Apr 19, 2005
Posts: 64

PostPosted: Fri Jan 27, 2006 1:15 pm    Post subject: Am i screwed? Reply with quote

I purchased the USA mpas on an SD card before i went to the USA, i took the product activation card with me just incase i needed it, while there i had my wallet stolen with the card in it!

The maps work on my tomtom but i dont have the product code anymore incase i ever need it, am i able to get a new one from anywhere?

cheers
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Privateer
Pocket GPS Moderator
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Joined: 30/12/2002 17:36:20
Posts: 4912
Location: Oxfordshire, England, UK

PostPosted: Fri Jan 27, 2006 2:12 pm    Post subject: Re: Am i screwed? Reply with quote

Hi fcat,

Did you make a note of the product code, or better still did you set up an account on the TomTom website and Store your product codes in the “My Products” section?

If TomTom offer a reduced cost upgrade for the USA maps, and if you wish to upgrade, then you will need the product code.

If you have a copy of the receipt and/or a copy of a credit card statement for proof of purchase and a copy of the police incident report for the reason of loss, then TomTom may allocate you a new product code!

Regards,
_________________
Robert.
iPhone 6s Plus, iOS 14.0.1: iOS CamerAlert v2.0.7
TomTom GO Mobile iOS 2.3.1; TomTom (UK & ROI and Europe) iOS apps v1.29
Garmin Camper 770 LMT-D
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fcat
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Joined: Apr 19, 2005
Posts: 64

PostPosted: Fri Jan 27, 2006 4:04 pm    Post subject: Reply with quote

didnt make note in my products now, also never filed a report as there was no money in the wallet, just a couple of cards and the tomtom card.
i do have the small plastic container that the card came in and all the packaging, on the plastic contaier there a code of 4 digits, then 3 digits the 4 digits could this be the same as on the activation card?
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Privateer
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Pocket GPS Moderator


Joined: 30/12/2002 17:36:20
Posts: 4912
Location: Oxfordshire, England, UK

PostPosted: Fri Jan 27, 2006 4:15 pm    Post subject: Reply with quote

No, the product code is 3 sets of 5 digits, i.e. 15 digits in total.

Regards,
_________________
Robert.
iPhone 6s Plus, iOS 14.0.1: iOS CamerAlert v2.0.7
TomTom GO Mobile iOS 2.3.1; TomTom (UK & ROI and Europe) iOS apps v1.29
Garmin Camper 770 LMT-D
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gazza1
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Joined: Jan 01, 2006
Posts: 90
Location: West Sussex, UK

PostPosted: Sat Jan 28, 2006 9:42 am    Post subject: Reply with quote

Make sure you do a backup of your SD card NOW so that you can restore it if anything goes wrong. I don't think you'll need to re-activate it that way.
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