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Changing username

 
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CA_0220093610
Occasional Visitor


Joined: Feb 20, 2011
Posts: 1
Location: u.k

PostPosted: Tue Mar 01, 2011 8:17 pm    Post subject: Changing username Reply with quote

Hi, i have had to create a new account as i forgot my login details of the account i had a couple of years back.
I re-signed up and was given a generated username, but when i go into my profile it will not change.
Does anyone know why this is, my current username is CA_0220093610.
Theres noway i will remember that
Thanks

Archie
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mikealder
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Tue Mar 01, 2011 9:35 pm    Post subject: Reply with quote

The user name will have been generated when you purchased the CamerAlert app for your phone. I am sure Darren or one of the other Admin will be able to work out what your original account was (possibly) - I have sent him a PM with a link to this thread - Mike
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Darren
Frequent Visitor


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Tue Mar 01, 2011 9:53 pm    Post subject: Reply with quote

You cannot change your user-name, the one you have here is auto-aloocated when you register via our CamerAlert app.

We can change it for you but I can't find any other account under the email address you've used here.

Do you recall any other email address you may have used previously? If so, send en email to support[AT]pocketgpsworld.com and we can search our records to find your original user-name.
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Darren Griffin
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CAA_0511185940
Occasional Visitor


Joined: May 11, 2012
Posts: 2

PostPosted: Fri May 11, 2012 7:45 pm    Post subject: Reply with quote

Sorry to hijack this thread, I signed up using my mobile and it's given me the user name as you see, is there any way that I can get that changed? maybe should have singed up using your web site rather than my mobile.

Thanks
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Andy_P
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Fri May 11, 2012 10:38 pm    Post subject: Reply with quote

I think the same advice applies... Send an email to the support address with your preferred username and they will change it for you.
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CAA_0511185940
Occasional Visitor


Joined: May 11, 2012
Posts: 2

PostPosted: Fri May 11, 2012 10:40 pm    Post subject: Reply with quote

brilliant,! thanks bud I'll send an e-mail now.

Thanks for the reply. Wink
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