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Tommy_Belfast Occasional Visitor
Joined: Jan 29, 2006 Posts: 26 Location: Dundonald Belfast
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Posted: Sun Jun 27, 2010 9:57 pm Post subject: Tomtom 920T - Help If Possible Please |
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I updated my tomtom 920t tonight and also the tomtom home to latest version, and now my tomtom wont boot, I have tried the hard reset 10 seconds at bottom of tomtom also soft reset also thru tomtom home but it wont recognise my maps or boot up, its all genuine I dont mess with the satnav as only use it few times a year. Has anyone had similar problem if so how did they fix it, I tried emailing tomtom but I hear a reply can take days to come, I go away in 2 weeks and need my satnav... can this be fixed by me or is it a tomtom tech support job, it just hangs and sometimes it keeps rebooting so dont no what is wrong with it..anyone any ideas be much appreciated.
Tommy :no: |
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PaulB2005 Pocket GPS Moderator
Joined: Jan 04, 2006 Posts: 9323 Location: Durham, UK
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Posted: Sun Jun 27, 2010 10:00 pm Post subject: |
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What did you update? NavCore or Maps?
If Maps you might need to delete (or move to your PC) the mapsettings.cfg file from the map folder. Sometimes a new map will use the old mapsettings file and sometimes it won't.
Also if you can give a bit more info on what is on the screen and the exact wording of any error messages it might help... |
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technik Lifetime Member
Joined: Mar 18, 2004 Posts: 789 Location: Midlands UK
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Posted: Mon Jun 28, 2010 5:45 pm Post subject: Re: Tomtom 920T - Help If Possible Please |
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Tommy_Belfast wrote: | it wont recognise my maps or boot up
........................it just hangs and sometimes it keeps rebooting so dont no what is wrong with it..anyone any ideas be much appreciated.
Tommy :no: |
Possibly a corrupt file. Hopefully you have backups of the original working files?
Backup before you do the below if you don't already have a backup.
Delete everything from the 920T and then connect to TomTom Home, and Update...you should be offered the latest files for your device,Navcore and Maps _________________ GO 620, Tomtom Android EU,
Garmin 2548LMT-D; 2599LMT-D |
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