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Tomtom 920T - Help If Possible Please

 
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Tommy_Belfast
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Joined: Jan 29, 2006
Posts: 26
Location: Dundonald Belfast

PostPosted: Sun Jun 27, 2010 9:57 pm    Post subject: Tomtom 920T - Help If Possible Please Reply with quote

I updated my tomtom 920t tonight and also the tomtom home to latest version, and now my tomtom wont boot, I have tried the hard reset 10 seconds at bottom of tomtom also soft reset also thru tomtom home but it wont recognise my maps or boot up, its all genuine I dont mess with the satnav as only use it few times a year. Has anyone had similar problem if so how did they fix it, I tried emailing tomtom but I hear a reply can take days to come, I go away in 2 weeks and need my satnav... can this be fixed by me or is it a tomtom tech support job, it just hangs and sometimes it keeps rebooting so dont no what is wrong with it..anyone any ideas be much appreciated.

Tommy :no:
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PaulB2005
Pocket GPS Moderator
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Sun Jun 27, 2010 10:00 pm    Post subject: Reply with quote

What did you update? NavCore or Maps?

If Maps you might need to delete (or move to your PC) the mapsettings.cfg file from the map folder. Sometimes a new map will use the old mapsettings file and sometimes it won't.

Also if you can give a bit more info on what is on the screen and the exact wording of any error messages it might help...
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technik
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Joined: Mar 18, 2004
Posts: 789
Location: Midlands UK

PostPosted: Mon Jun 28, 2010 5:45 pm    Post subject: Re: Tomtom 920T - Help If Possible Please Reply with quote

Tommy_Belfast wrote:
it wont recognise my maps or boot up
........................it just hangs and sometimes it keeps rebooting so dont no what is wrong with it..anyone any ideas be much appreciated.

Tommy :no:


Possibly a corrupt file. Hopefully you have backups of the original working files?

Backup before you do the below if you don't already have a backup.

Delete everything from the 920T and then connect to TomTom Home, and Update...you should be offered the latest files for your device,Navcore and Maps
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Garmin 2548LMT-D; 2599LMT-D
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