real signpost pro for 4350 max

jimmyb313 · Occasional Visitor Joined: Aug 16, 2008 Posts: 8

hi all, i recently bought a navigon 4350 max and am very pleased with it,and i took advantage of the 2 year map updates for approx £18.
these downloaded to my navigon fresh software on my desktop no problem.
however on sunday night (1/11) i bought the REAL SIGNPOST PRO from the navigon shop and it sent me an e-mail with an activation code.
i entered this on the navigon fresh desktop but it says "not for use with the navigon 4350".
i have checked there site and it says the signpost pro is available for the 4350.
am i doing something wrong.
if anyone has any ideas i would be grateful.
p.s. i contacted navigon and they said they would open a case file and get back to me. i'm not confident about that.

BigPerk · Posted: Mon Nov 02, 2009 6:56 pm Post subject:

The simplest guess is that you unfortunately had a bit of finger trouble and selected the wrong model in the drop-down list in the 'shop'.

If you know you selected the right model, then maybe Navigon have got a linkage glitch their end, matching your selection with the wrong model software version.

Any model-indentifying info in the download 'paperwork' and/or software (eg a give-away filename for the downloaded file)?
_________________
David
(Navigon 70 Live, Nuvi 360)

xtraseller · Posted: Mon Nov 02, 2009 8:13 pm Post subject: Real Roadsign Pro

I have Real Roadsign Pro working on my 4350Max from the Navigon Fresh store - have you downloaded the latest version of Fresh (last weeks release?) - if so it may well be just a glitch

Navigon telephone support are helpful - give them a call
_________________
TomTom Go Live 6100, 600
Garmin DriveLux 50, D-Smart 70, NuviCam, 3598, 2699, 2798
Mio Navman 695
Nexus 6p, Apple iPhone 6sPlus and Microsoft Lumia 950xl running TomTom, Garmin, CoPilot, Navigon, Sygic, Here Drive, Google, Waze, MS Maps

jimmyb313 · Occasional Visitor Joined: Aug 16, 2008 Posts: 8

thanks guys,had me worried there bigperk,but as you see xtraseller has it working on his 4350.
have i got this right..you enter the activation code supplied in the e-mail into the navigon fresh and it should d/load the application .
if so i tried this a dozen times,still says not intended for use on 4350
the actvation code is 12 digits long upper and lower case.
thanks guys for the help.
just wondering if i uninstall navigon fresh and re-install with the latest version will it still keep my map updates which i payed for when i put the new navigon fresh on my computer.

BigPerk · Posted: Tue Nov 03, 2009 6:17 pm Post subject:

The Q&A on the Navigon website

jimmyb313 · Occasional Visitor Joined: Aug 16, 2008 Posts: 8

hope so,the guy i spoke to did'nt seem to be that well up on the problem,just gave me a ref no. for case file and said the technical dept. should get back to me in about a week. Mad

And everything was going soooo well.
ta anyway.

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