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Method of payment for pgpsw camera database query

 
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Francisbell
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Joined: Apr 29, 2008
Posts: 14
Location: Hampshire UK

PostPosted: Mon May 11, 2009 5:11 pm    Post subject: Method of payment for pgpsw camera database query Reply with quote

I have no Paypal account but I notice when I click on your 'subscribe now' link I can pay for the pgpsw camera database via Paypal even if I have no Paypal account.

If I were to pay this way, how is the payment linked to the pgpsw website to allow downloads and does this method of payment allow downloads instantly?
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MaFt
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Joined: Aug 31, 2005
Posts: 15125
Location: Bradford, West Yorkshire

PostPosted: Mon May 11, 2009 6:09 pm    Post subject: Re: Method of payment for pgpsw camera database query Reply with quote

Francisbell wrote:
I have no Paypal account but I notice when I click on your 'subscribe now' link I can pay for the pgpsw camera database via Paypal even if I have no Paypal account.

If I were to pay this way, how is the payment linked to the pgpsw website to allow downloads and does this method of payment allow downloads instantly?


Hello Steven,

You have fallen foul of a rather annoying issue with PayPal. Because we are selling a subscription which renews, you must have a PayPal account despite the suggestion on PayPal's site that you can pay by credit card. This is outside of our control but we have done our best to make this clear on the subscription page with this statement:

"All subscription payments are processed using PayPal‡ for which an account is required. If you do not have a PayPal account you will be prompted to create one. Customers who do not wish to use PayPal can follow this link for information on alternative payment options."

As stated, although PayPal is our preferred payment option, we understand that some of our members prefer not to use PayPal. For those we offer an alternative option of payment via NoChex (NoChex do not require that you have an account) and Cheques or Postal Orders.

please email us if you want more information on this: subscriptions AT pocketgpsworld.com
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Francisbell
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Joined: Apr 29, 2008
Posts: 14
Location: Hampshire UK

PostPosted: Mon May 11, 2009 6:26 pm    Post subject: Reply with quote

Hi MaFt,

I'm not sure who Steven is but thanks for the reply. I was aware of the NoChex method of payment but thought maybe something had changed with Paypal.

If I opt for the NoChex method of payment can the database be downloaded instantly and is the payment somehow automatically linked to my pgpsw account?
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Mon May 11, 2009 6:56 pm    Post subject: Reply with quote

Francisbell wrote:
If I opt for the NoChex method of payment can the database be downloaded instantly and is the payment somehow automatically linked to my pgpsw account?

Yes and yes. So long as you are logged in here, when you subscribe we track your payment and link it to your logged in account.
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MaFt
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Joined: Aug 31, 2005
Posts: 15125
Location: Bradford, West Yorkshire

PostPosted: Tue May 12, 2009 10:14 am    Post subject: Reply with quote

Francisbell wrote:
Hi MaFt,

I'm not sure who Steven is but thanks for the reply. I was aware of the NoChex method of payment but thought maybe something had changed with Paypal.

If I opt for the NoChex method of payment can the database be downloaded instantly and is the payment somehow automatically linked to my pgpsw account?


Sorry Francisbell - it was a copy & paste from a regularly used support email... I could have sworn I changed the name and reference to credit cards...

Still, hopefully you get the gist!!!

MaFt
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Francisbell
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Joined: Apr 29, 2008
Posts: 14
Location: Hampshire UK

PostPosted: Wed May 13, 2009 10:51 am    Post subject: Reply with quote

I'm back and I'm still a little confused.

Please go through subscribing with Paypal with me.

1. I click your link to subscribe with Paypal

2. I arrive at a secure Paypal page but I don't have an account so I can't select the first option which is "Paypal - Pay quickly with Paypal. It's free and private

3. Should I select the other option which is "No Paypal account? Pay securely using your credit card" and continue the process? Does this actually create the reqired Paypal account because it doesn't say it will?
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Wed May 13, 2009 10:53 am    Post subject: Reply with quote

Francisbell wrote:
3. Should I select the other option which is "No Paypal account? Pay securely using your credit card" and continue the process? Does this actually create the reqired Paypal account because it doesn't say it will?

Yes.
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Darren Griffin
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oldfogy
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Joined: May 08, 2006
Posts: 252
Location: West Midlands. UK

PostPosted: Wed May 20, 2009 11:41 pm    Post subject: Reply with quote

Not wanting to Hi-Jack the thread, but have just encountered a problem with renewing my subscription with a CC.

This time I was not offered the option for Nochexs and do not have (or want) a PayPal a/c.
Should I simply try the renewal system again just in-case I missed the option or am I likely to be billed twice if I do so?

**********************
edit
Okay I think I spotted where I went wrong.
I missed the "little" link where it says click here to pay by another method (or similar to that)
Can you make it a lot more clearer.
Which would then take me to the page on the this link:
http://www.pocketgpsworld.com/alternate-subscription.php

So I am going to assume I will not be billed twice as I obviously did not complete the PayPal details.

Your subscription will expire in:
3 days, 5 hours, 42 minutes, 41 seconds
*********

edit (again)
Job done.
Sorry for any inconvenience.
Your subscription will expire in:
1 year, 3 days, 5 hours, 45 minutes, 6 seconds
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jieran
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Joined: May 07, 2012
Posts: 6

PostPosted: Mon May 07, 2012 10:13 am    Post subject: Reply with quote

If I were to pay this way, how is the payment linked to the pgpsw website to allow downloads and does this method of payment allow downloads instantly?
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mikealder
Pocket GPS Moderator
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Mon May 07, 2012 10:17 am    Post subject: Reply with quote

@jieran, Please refrain from posting spam links in the forum or your account will be removed, all your other posts have been removed due to spam links, I have chosen to edit your post in this thread and issue this warning - Mike
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