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Memory Map Licenses

 
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jsoap
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Joined: Nov 21, 2008
Posts: 13

PostPosted: Sun Apr 19, 2009 3:50 pm    Post subject: Re: Memory Map Licenses Reply with quote

baleon wrote:
Hello,

i read that MM can be used on 2 PC and 2 mobile devices.

When I install MM on PC and Laptop and my two permitted installations are in use, what happens if I have to reinstall MM? (New PC, new Operating System)

Do I have to contact the support in this cases for a new installation code or registration?

Cheers Chris


Hi, you need to attempt to add licence via the application first, so that the website can pickup the machine name. Then you can login to the licencing web page and migrate the licence to the new installation.
Note that the old machine cannot be re-licenced again, though there is nothing to prevent you from archiving the licence file, to ensure that you can use the old machine again (in case the new machine breaks etc)

Whenever I tried to do this recently with a reimaged pc, somehow I ended up locking my self out of the new machine, possibly because I used the same machine name as the old pc. Anyway tech support sorted it out fairly quickly (no response from the UK email address)
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jsoap
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Joined: Nov 21, 2008
Posts: 13

PostPosted: Sun Apr 19, 2009 4:43 pm    Post subject: Reply with quote

I only had to contact support because the migration screwed up, but then again I don't know why it screwed up.

The migration info is here http://w2.memory-map.com/WebHelp/license_management.htm

Personally I would suggest that you note the hardware ID and activation codes, every time you do an install, so that you can always do a manual activation if required.
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