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Pocket GPS World :: View topic - Subscribed via Paypal. Membership not activated.
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Subscribed via Paypal. Membership not activated.

 
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colacao82
Occasional Visitor


Joined: May 24, 2006
Posts: 2
Location: Luton

PostPosted: Thu Feb 08, 2007 10:38 am    Post subject: Subscribed via Paypal. Membership not activated. Reply with quote

I joined 2 days ago. I still cannot download the speed camera database. I have a receipt from Paypal with a reference number. I e-mail yesterday morning and still haven't heard anything.

Please could someone inform me about what is happening.
Thanks.
Colacao82
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RobBrady
Pocket GPS Staff
Pocket GPS Staff


Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Thu Feb 08, 2007 1:06 pm    Post subject: Reply with quote

Hi colacao82 and welcome to the forums!

I've checked with PayPal and, as you paid by eCheque, your payment has to clear through the UK banking system. Your expected clearing date is 15 Feb. 2007. We do mention this on the subscription page, but amongst all the other information it's understandably missed. Smile
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The Premier GPS / SatNav Resource for News, Reviews and Forums
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colacao82
Occasional Visitor


Joined: May 24, 2006
Posts: 2
Location: Luton

PostPosted: Fri Feb 09, 2007 11:12 am    Post subject: Reply with quote

Oh sorry. I had registered my credit card with them and I thought I had paid that way. My mistake. Thanks for the reply.
Keep up the good work

ColaCao82
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floppyfred
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Joined: Feb 23, 2007
Posts: 1

PostPosted: Fri Feb 23, 2007 9:43 am    Post subject: Reply with quote

I have the same problem and am sure that I used my credit card through Pay Pal. Admittedly this was only half an hour ago but I would expect the subscription to be immediate. Is that correct?
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Darren
Pocket GPS Staff
Pocket GPS Staff


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Fri Feb 23, 2007 10:07 am    Post subject: Reply with quote

floppyfred wrote:
I have the same problem and am sure that I used my credit card through Pay Pal. Admittedly this was only half an hour ago but I would expect the subscription to be immediate. Is that correct?
Normally it is instant. I've just checked and your PayPal payment is showing but for some reason the account activation did not occur. I have now activated it manually and added an additional month.
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kinneyda
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Joined: Mar 22, 2007
Posts: 1

PostPosted: Fri Mar 23, 2007 1:55 pm    Post subject: Paypal payment uncleared Reply with quote

Hi.... I also have paid a monthly subscription of 2.00 via Paypal. My Paypal account works fine as I use it to purchase items off of ebay however this transaction is showing as "uncleared". Is there anything I nedd to do???? My intention is to download the speedcamera DB for my IPAQ 6515 / Tom Tom navigator 6. Confused
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Fri Mar 23, 2007 2:22 pm    Post subject: Reply with quote

'Uncleared' indicates you have paid by eCheque. This means we do not receive payment until it has 'cleared' but rest assured your sub will be activated once this occurs. Your PayPal account should give you an indication of when clearance is expected.
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