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subscription problem

 
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Brianm996
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Joined: Sep 15, 2006
Posts: 5

PostPosted: Tue Mar 06, 2007 4:09 pm    Post subject: subscription problem Reply with quote

I've paid my subscription for 12 months, I just been emailed that an update is available, but I cannot find anywhere where I can download the database from.
This is the 2nd or 3rd updtae \i,ve been notified about and have not had a problem in the past

Help
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DennisN
Tired Old Man
Tired Old Man


Joined: Feb 27, 2006
Posts: 14871
Location: Keynsham

PostPosted: Tue Mar 06, 2007 8:12 pm    Post subject: Reply with quote

On the left of this page, in the Members Area (2) box, click on Speed Cameras. Note that this update is as at 28th February, which you may have already downloaded a few days ago?

Just in passing, I noticed in another thread that they are hoping to issue another update this coming Friday!

If you go to this page, scroll to the bottom of the page and click on "Watch this topic", you'll get an e-mail when they issue a new update.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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MaFt
Pocket GPS Staff
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Joined: Aug 31, 2005
Posts: 14797
Location: Bradford, West Yorkshire

PostPosted: Wed Mar 07, 2007 1:44 am    Post subject: Re: subscription problem Reply with quote

Brianm996 wrote:
I've paid my subscription for 12 months, I just been emailed that an update is available, but I cannot find anywhere where I can download the database from.
This is the 2nd or 3rd updtae \i,ve been notified about and have not had a problem in the past

Help


Brian,

You have only ever had 2 x monthly subscriptions (september and october 2006) according to our admin pages.

If you still think this is wrong then please can you send your transaction details to me at [email protected]

Thanks

MaFt
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Brianm996
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Joined: Sep 15, 2006
Posts: 5

PostPosted: Thu Mar 08, 2007 9:24 am    Post subject: Reply with quote

Hi MaFt

Thanks for your reply

I have emailed you the details requested showing I paid 19 for a 12 month subscription at the end of November


regards

Brian
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MaFt
Pocket GPS Staff
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Joined: Aug 31, 2005
Posts: 14797
Location: Bradford, West Yorkshire

PostPosted: Thu Mar 08, 2007 3:01 pm    Post subject: Reply with quote

Hi Brian,

Please use your other login of: brianmor

as this is where the subscription is.

MaFt
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brianmor
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Joined: Nov 24, 2006
Posts: 4

PostPosted: Thu Mar 08, 2007 4:23 pm    Post subject: Reply with quote

Hi MaFt

Thanks for that

Thats brought another problem I've just downloaded the database but cannot find it anywhere

I've searched my entire PC for pgps*.zip and similar but cannot find anything

For the 2nd time help

regards

Brian
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Anita
Pocket GPS Moderator
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Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey

PostPosted: Thu Mar 08, 2007 5:13 pm    Post subject: Reply with quote

Why not just download it again to somewhere where you WILL be able to find it, eg the desktop, and make a note of the location and the file name.
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Anita
TomTom VIA 135 - App 12.075,
UK map 1090.11467
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Brianm996
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Joined: Sep 15, 2006
Posts: 5

PostPosted: Thu Mar 08, 2007 5:26 pm    Post subject: Reply with quote

Hi Anita
If only it was that simple

When I press the download button the screen just changes after a couple of secs as if it was downloaded.
There are no dialogue boxes to see where to download or to change the download settings, and i can't find any settings on pgps site I can adjust.

Possibly it's just me being thick but i've never had this problem before.

regards

Brian
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Anita
Pocket GPS Moderator
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Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey

PostPosted: Thu Mar 08, 2007 5:41 pm    Post subject: Reply with quote

What SatNav system do you select, and which download?
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Anita
TomTom VIA 135 - App 12.075,
UK map 1090.11467
Samsung Galaxy S8
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MaFt
Pocket GPS Staff
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Joined: Aug 31, 2005
Posts: 14797
Location: Bradford, West Yorkshire

PostPosted: Thu Mar 08, 2007 9:00 pm    Post subject: Reply with quote

can you try a hard refresh on the download page: hold down CTRL and then press F5

then try again. also, can you make sure no firewall or antivirus or pop-up blocking software is blocking the site.

MaFt
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brianmor
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Joined: Nov 24, 2006
Posts: 4

PostPosted: Thu Mar 15, 2007 8:51 am    Post subject: Reply with quote

Sorry I havn't replied sooner but I have been out of the country.

Fired the PC up , went to the page and downloaed without any problems,
PC must have needed a break as much as me

Thanks for everybodies help

regards

Brian
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