Home PageFacebookRSS News Feed
PocketGPS
Web
SatNav,GPS,Navigation
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - Not subscribed
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

Not subscribed

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Membership Sign-Up Problems?
View previous topic :: View next topic  
Author Message
stevew77
Occasional Visitor


Joined: Jun 20, 2006
Posts: 2

PostPosted: Fri Dec 15, 2006 1:54 pm    Post subject: Not subscribed Reply with quote

I have inadvertently paid the subscription fee twice since August, yet I still cannot access the speed camera data. The page still says that I am not subscribed. How can I sort this out and how do I get a refund for my second unnecessary subscription. ( Both paid by Paypal )


Stevew 77
Back to top
View user's profile Send private message
RobBrady
Frequent Visitor


Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Fri Dec 15, 2006 8:16 pm    Post subject: Reply with quote

Hi Steve,

I can see one payment only from PayPal for £19.00 when I search using your email address. That payment should have automatically credited your account as a subscriber, but didn't. It was probably a time-out between PayPal's system and ours.

I have manually activated your subscription.

If another payment goes through, please let me know the transaction number and I'll refund immediately.

Many apologies for the inconvenience.
_________________
Robert Brady
Back to top
View user's profile Send private message Visit poster's website
sorento
Occasional Visitor


Joined: Aug 05, 2006
Posts: 6

PostPosted: Fri Dec 15, 2006 9:38 pm    Post subject: Reply with quote

robbrady wrote:
Hi Steve,

I can see one payment only from PayPal for £19.00 when I search using your email address. That payment should have automatically credited your account as a subscriber, but didn't. It was probably a time-out between PayPal's system and ours.

I have manually activated your subscription.

If another payment goes through, please let me know the transaction number and I'll refund immediately.

Many apologies for the inconvenience.



The two transactions concerned are as follows

transaction 1.

Date 5/8/2006
Time 11.48 BST
Paypal Item No. 2202
Invoice ID 58803


Transaction 2.
Date 14/12/2006
Time 17.13GMT
Paypal Item No 2202
Invoice ID 95794

Hope this info helps to sort it out


Thanks S

Steve W
Back to top
View user's profile Send private message
sorento
Occasional Visitor


Joined: Aug 05, 2006
Posts: 6

PostPosted: Fri Dec 15, 2006 9:47 pm    Post subject: Reply with quote

sorento wrote:
robbrady wrote:
Hi Steve,

I can see one payment only from PayPal for £19.00 when I search using your email address. That payment should have automatically credited your account as a subscriber, but didn't. It was probably a time-out between PayPal's system and ours.

I have manually activated your subscription.

If another payment goes through, please let me know the transaction number and I'll refund immediately.

Many apologies for the inconvenience.



The two transactions concerned are as follows

transaction 1.

Date 5/8/2006
Time 11.48 BST
Paypal Item No. 2202
Invoice ID 58803
(ID Number 43K50210K0116073M)



Transaction 2.
Date 14/12/2006
Time 17.13GMT
Paypal Item No 2202
Invoice ID 95794
ID Number 3VW84038C4398453N)

Hope this info helps to sort it out


Thanks S

Steve W
Back to top
View user's profile Send private message
RobBrady
Frequent Visitor


Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Sat Dec 16, 2006 12:16 pm    Post subject: Reply with quote

Hi Steve,

One refund had been processed.

Please let me know if you have any further problems.

Rob
_________________
Robert Brady
Back to top
View user's profile Send private message Visit poster's website
stevew77
Occasional Visitor


Joined: Jun 20, 2006
Posts: 2

PostPosted: Sat Dec 16, 2006 12:32 pm    Post subject: Reply with quote

robbrady wrote:
Hi Steve,

One refund had been processed.

Please let me know if you have any further problems.

Rob



Many thanks, much appreciated.

Steve W
Back to top
View user's profile Send private message







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Membership Sign-Up Problems? All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
22.034 (27 Mar 24)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







© Terms & Privacy


GPS Shopping