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Pocket GPS World :: View topic - Reply from TomTom Support for wired GPS issues with TT5
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Reply from TomTom Support for wired GPS issues with TT5

 
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pedrouk
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Joined: Jul 10, 2005
Posts: 5

PostPosted: Tue Jul 12, 2005 9:42 pm    Post subject: Reply from TomTom Support for wired GPS issues with TT5 Reply with quote

All, received today the following answer from TomTom support:

My question was: Dear all, just upgrade to Navigator 5. Now the Destinator GPS device is not longer being recognized. With version 3 it was working ok (yesterday). Using the setting other NE***Devive, baud 4800, serial connection on com1, the little "wheel" in the GPS screen in the top right corner is rotating, but no device detected and no Satellites detected. The destinator GPS device still works on TomTom 3 correctly.Tested this yesterday, by reinstalling tomtom 3.

TOmTOM reply:
Unfortunate we cant support 3rd party's GPS receiver but:

We are updating our software for GPS issues. It will be on our web site in a couple of weeks.
Please download it a and try again.

With best regards,

The TomTom Customer Support Team
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lbendlin
Pocket GPS Staff
Pocket GPS Staff


Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA

PostPosted: Wed Jul 13, 2005 1:57 am    Post subject: Reply with quote

your receiver is set to SiRF. Reprogram it to NMEA and TTN5 will work with it.
_________________
Lutz

Report Map Errors here:
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pedrouk
Occasional Visitor


Joined: Jul 10, 2005
Posts: 5

PostPosted: Wed Jul 13, 2005 9:36 am    Post subject: Reply with quote

Thanks,

used WinFast Navigator. Now it works


Thanks

Peter
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spiritouk
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Joined: Jul 13, 2005
Posts: 5

PostPosted: Wed Jul 13, 2005 10:15 pm    Post subject: How can i use it Reply with quote

Pardon my ignorance, but how can I plug my Wired Tom Tom receiver into the PC when it needs a 12 volt power supply to power it?
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