Subscription Query.

rossgti · Occasional Visitor Joined: Jun 17, 2015 Posts: 6

Hi,

I was a paid member through pocketgpsworld for the iPhone CamerAlert database up until 2 weeks ago, during my membership period I had the "Lifetime Membership if a camera site is reported", I made 2 reports of changes of new/old sites but never received membership for this & it's now showing as expired.

My username is rossgti

Would appreciate any help, thankyou! Smile

DennisN · Posted: Sat Aug 26, 2017 3:06 pm Post subject:

You should have received an email acknowledgement for receipt of your submission/s. What were the Long/Lat coordinates on that for us to check?
Have you read about FREE subscriptions HERE?
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

rossgti · Occasional Visitor Joined: Jun 17, 2015 Posts: 6

M8TJT · Posted: Sun Aug 27, 2017 6:47 pm Post subject:

I think the point Dennis was making is that 'Lifetime' has not been available for a while now. It has been replaced with on year's free subs. Does this affect your comments? I.E. you got a year and it has now run out? Or did you really get a 'Lifetime' 'back in the day'?
Just because you got the email does not necessarily mean that you were eligible for free subs. What else did the email say and what was the date?
However the northbound 2625 is no longer in the current database.

DennisN · Posted: Sun Aug 27, 2017 7:14 pm Post subject:

No M8TJT, I was intending to draw attention to the terms and conditions for the free membership offer. I don't think rossgti ever had a free one, but he knew about the availability of it (whether lifetime or one year) - so he thinks he had the Ts & Cs of an offer being available.

rossgti that particular camera is no longer on the database. I don't know how long ago it was removed, we shall have to wait for the DB Administrator to answer that and also whether you were the first to submit a removal request for it. Hopefully he will also be able to see what, if any, other submissions you made and what has become of them.

In the terms and conditions for the free offer, you have to be a fully subscribed member both at the time you submit any report AND at the time the report is validated and actioned to the database (so if any report you made is actioned today, you may not be eligible now that your membership has lapsed). Also, you must be the first to submit the report (stands to reason, only one person can get the offer, simple first come, first served). There is normally a delay between any report being submitted and the action taken resulting from the report - all submissions have to be verified by one of our Verification Team members before acceptance.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

rossgti · Occasional Visitor Joined: Jun 17, 2015 Posts: 6

DennisN · Posted: Sun Aug 27, 2017 10:16 pm Post subject:

Free subscriptions ARE allocated automatically. If you report/s was/were some time ago it's looking as though you didn't qualify due to one or another of the criteria.

But we really don't know unless the Administrator comes along and tells us the score. Only he has access to the information which would explain the situation.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

dales · Posted: Sun Aug 27, 2017 10:43 pm Post subject:

Yes, as Dennis says, the free subscriptions are issued as a matter of routine by the administrator.

It would be a waste of his time to research and to post up here, the reasons for submissions that don't qualify (for whatever reason). There are lots of submissions that are not eg the first etc !

So, I think that the administrator will not waste his time on such research.

Submissions that are successful, automatically receive their rewards.
Submissions that are unsuccessful, do not.

But please do keep posting your new camera sightings !!

Dales.
_________________
nuvi 2599LMT-D, oregon 700, basecamp, memory-map.

MaFt · Posted: Wed Aug 30, 2017 2:57 pm Post subject:

rossgti - your submission didn't qualify as your subscription was an in-app purchase via Apple. Unfortunately we can't offer the free 12 months for submissions made by iOS subscriptions.

M8TJT · Posted: Wed Aug 30, 2017 3:07 pm Post subject:

Does that mean that anyone with an iPhone can go whistle?

MaFt · Posted: Wed Aug 30, 2017 3:14 pm Post subject:

MaFt · Posted: Wed Aug 30, 2017 3:16 pm Post subject:

DennisN · Posted: Wed Aug 30, 2017 3:28 pm Post subject:

And yet Rossetti (predictive text!!!) had a proper Pgpsw ID to which he could have linked his account and not used the in-app subscription method.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

rossgti · Occasional Visitor Joined: Jun 17, 2015 Posts: 6

MaFt · Posted: Thu Aug 31, 2017 6:01 pm Post subject:

	PocketGPS
	Web