SatMap Route Planner and Route Share - Beta Trial Invitation

Darren · Last edited by Darren on Mon Apr 13, 2009 10:31 pm; edited 1 time in total

We have received an email from Richard Calthrop-Owen at Satmap this evening.

Satmap are aware that a number of you are as frustrated as they are with the delay in the release of the Route Planner software. They are working as hard as they can to get this released and as a demonstration of their desire to get you all involved they have very kindly extended an invitation to participate in the Beta Trial to all PocketGPS Active10 Owners.

Please bear in mind that the system is still being tested and it is not a fully stable public release. Your feedback will be welcomed and please feel free to test every aspect and provide Satmap with your views and findings.

As this is a Beta please do not post opinion and issues in the PGPS forums but instead direct to Satmap as requested. Any posts discussing aspects of the Beta trial in the public forums will be removed.

Lets all get on-board and use some of that boundless energy to help Satmap be as good as we all know they deserve to be!

Enjoy.

BETA TRIAL ACCESS INFORMATION
(Route Planner & Route Share)

IMPORTANT NOTE: as this is NOT the full release version of the Online Route Planner and Route Share Forum, the process does NOT flow smoothly, you will have to access each page as a separate action: there are no links from each stage to the next. This temporary measure reflects the fact that this Beta trial exists to test the functionality of the Planner and Forum not the page links.

If you are NOT comfortable with this Beta version, then please do NOT use it. Our objective is to gather all the feedback and release the full and final version on or about the 16th March.

Fundamental to this is the need for feedback. It is clear from our previous experiences that no matter how much we test software, there is no way we can test it on a scale large enough to stress the system or varied enough to allow for every eventuality. Therefore, we ask that users provide this feedback via the following e-mail address:

support@satmap.com

How to access the Route Planner and the Route Share Forum:

Step 1:
To gain access to the Route Planner and Route Share, you must be registered. To register your unit, go here.

Step 2:
Once you are registered, you need to close the registration page and open this link to the feature access page.

Use your registered Email Address and Serial Number to accept the Terms and Conditions for each product.

Step 3:
You can then access the following sites if you have accepted the relevant Terms and Conditions:
Route Planner
Route Share

Step 4:
You will have to save these as a favourite for the time being as there will not be main links on the website until we have fully reviewed the feedback from this extended Beta trial.

Known Outstanding Issues:

Help File: this has not been included at this stage: until the products are finalised it would not be a very constructive use of time.
In the Route Share, the Google Earth Mode is a brand new feature and some functions in displaying route information do not work currently.
In the Route Share, when submitting a route, you do not yet have a full country list. This is coming next week.

Edit once to alter Route Share URL Link - Mike Alder
_________________
Darren Griffin

mikealder · Posted: Fri Feb 13, 2009 9:39 pm Post subject:

A very welcome move by Satmap and one that should provide them with vital feedback from various different users of the active10 - I see this as both proactive and positive - Mike

goon525 · Regular Visitor Joined: Aug 25, 2005 Posts: 75

At the moment the Route Planner link works but the Route Share fails. Nice thing for them to do, though.

BigPerk · Posted: Sat Feb 14, 2009 1:04 pm Post subject:

Hope SATMAP have been told that Route Share fails!
_________________
David
(Navigon 70 Live, Nuvi 360)

PloddinPedro · Regular Visitor Joined: Mar 25, 2007 Posts: 229

I've just registered my unit (and got an auto e-mail confirmation) but when I try to access the next stage, I just get a message saying "There is no record with that e-mail address and serial"

How long after registering do you have to wait before this link works? Is there a process they have to do at Satmap before it's available - as it's Saturday, I guess I might have to wait until Monday but I'd have expected this to be all automatic - ?

nonoftheabove · Regular Visitor Joined: Oct 27, 2007 Posts: 82

i entered my registration
second time round.
what i found was that the ref number is Case Dependent
it required a purchase date which frankly i cant remember just made one up.
my initial registration all those months back well the unit has been replaced
completely and it has no idea of previous registration

In answer to previous OP i got onto the planning route software straight away.
Remember to tag the page as a favourite as that will be the only way to acces this page till the software is fully rolled out

BigPerk · Posted: Sat Feb 14, 2009 1:35 pm Post subject:

I suggest phoning/emailing them. I've just had a problem too, trying to register my unit.
_________________
David
(Navigon 70 Live, Nuvi 360)

Darren · Posted: Sat Feb 14, 2009 1:44 pm Post subject:

Preferably via the support email address as requested please.
_________________
Darren Griffin

mikealder · Posted: Sat Feb 14, 2009 2:28 pm Post subject:

Soldado · Occasional Visitor Joined: Feb 13, 2009 Posts: 15

Wow, look at all the routes in the Netherlands - 98 when I just looked, must be popular over there?

I registered my Satmap last night, just got it, and logged in no problems today, I'm guessing it takes a little while to get sorted out into system?

goon525 · Regular Visitor Joined: Aug 25, 2005 Posts: 75

Just to confirm that Route Share does now work with the corrected link.

muggerb · Occasional Visitor Joined: Aug 30, 2006 Posts: 5

Even though I'm registered, everytime I try to log onto Route Share I get bounced back to the initial Register your Active 10 page!

Route Planner works great though - except height info doesn't get transferred.

mikealder · Posted: Sun Feb 15, 2009 11:09 am Post subject:

muggerb, try again logging in a second time and it should work - I had similar when I first started using this, after the initial account creation and minor hiccup it has worked fine - Mike

muggerb · Occasional Visitor Joined: Aug 30, 2006 Posts: 5

Thanks for your reply Mike, but tried a few times now and it doesn't seem to want to know Sad

mikealder · Posted: Sun Feb 15, 2009 11:50 am Post subject:

I would e-mail SatMap and they should respond in the morning, there is nothing wrong with their site as I have just logged in and its all working fine for me (that is of little help to you though, other than you know ts not their site).

The device number is case sensitive so please make sure you enter that in uppercase, can you see anything on screen if you click Here - Mike

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