Tom Go 700....problem after 5.440 software upgrade..help pls

Mriscan · Occasional Visitor Joined: Apr 11, 2006 Posts: 5

Hi Guys

Hope someone can help me here.I just purchased the go 700 and upgraded to version 5.440 with the download from the tom tom website.Since then i have a vertical white line on the lcd screen....i tried restoring the back up but it but the line still persists. Does anyone know why and what I can do about it? Is it possible to do a format and restore the original back up....how would I do this ? Scared to do it in case I cant load the backup on again !

Any help would be greatly appreciated.

Many Thanks

Peter F Allsopp

gpsn3wbie · Regular Visitor Joined: Apr 05, 2006 Posts: 176

a line on the screen means a problem with the display i suspect. is it still in warranty? if so get it repaired.

Mriscan · Occasional Visitor Joined: Apr 11, 2006 Posts: 5

Many thanks for the rapid reply !

the line is continuation of one of the box lines at the bottom of the map..and its onlt there since the upgrade. How do I format and restore the original back up ?

Thanks

LesP2008 · Posted: Tue Apr 11, 2006 6:25 pm Post subject:

Try the reset button underneath the unit.

gadget_sa · Posted: Tue Apr 25, 2006 3:22 pm Post subject:

Plug your Go into the PC.

Go to "My Computer"
You should see your Go as a drive, right click on it, go down to Format and click this. Don't choose "quick Format" though. You want to completely wipe it.

Once this has finished, re-install your very first back up you did... it should be about 1.3GB.

Voila.... back to how you bought it.
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Steve

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