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how do you report map errors?
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mccririck
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Location: Midlothian

PostPosted: Sun May 09, 2021 10:46 pm    Post subject: Reply with quote

BigJohnD wrote:
Have a look at https://mobile.here.com/ It's very speedy loading and zooming.

A road priority near my house was changed a couple of months ago and it's already shown.

Garmin only update their maps infrequently (4 times a year max) from HERE, who are at it all the time.


A quick glance reveals Queens Gardens in St Andrews isn't one way. Look at it on Google Maps and it clearly is one way.

Not sure how to check access to the roundabout at the east end of South Street. But again look on Google maps and you'll see what I mean.

So there are 2 errors within 150 yards of each other which are still wrong.


Last edited by mccririck on Mon May 10, 2021 1:05 pm; edited 1 time in total
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BigJohnD
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PostPosted: Mon May 10, 2021 1:03 pm    Post subject: Reply with quote

mccririck wrote:
A quick glance reveals Queens Gardens in St Andrews isn't one way. Not sure how to check access to the roundabout at the east end of South Street.

Google Earth shows Queens Gardens as one way for cars (northbound), two way for cyclists.

Google Earth also shows access to the roundabout on the A917 from South Street.

Images are dated October 2020.
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mccririck
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PostPosted: Tue May 11, 2021 7:01 pm    Post subject: Reply with quote

BigJohnD wrote:
mccririck wrote:
A quick glance reveals Queens Gardens in St Andrews isn't one way. Not sure how to check access to the roundabout at the east end of South Street.

Google Earth shows Queens Gardens as one way for cars (northbound), two way for cyclists.

Google Earth also shows access to the roundabout on the A917 from South Street.

Images are dated October 2020.


Google street view shows the No Entry signs for turning into Queens Gardens. HERE maps/Garmin tells you turn into it. See here: https://goo.gl/maps/iX4yJvGPv8KJx6jQ9

Google street view (dated October 2020) shows the No Entry signs at the archway leading to the roundabout. HERE maps/Garmin tells you to drive through it. See here: https://goo.gl/maps/VTTrS6ZALSMz6LSo9


Last edited by mccririck on Tue May 11, 2021 9:18 pm; edited 3 times in total
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mccririck
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PostPosted: Tue May 11, 2021 7:07 pm    Post subject: Reply with quote

Here's another one. Garmin tried to send me up Starks Brae in Bo'ness: https://goo.gl/maps/hbxsKRCLyc3gs6879

Image capture is from 2009!


And, as I took a different route from there, it took me up The Bog and tried to send me up this section which has a dead end sign: https://goo.gl/maps/76A6eYR7SNfEJPXp6

Notice this image is also from 2009.
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cjay2412
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PostPosted: Wed May 12, 2021 3:39 pm    Post subject: Reply with quote

The latest maps have the m6 speed limit as 50 mph between j13-j15 this is a 70 mph road with a temporary 60 mph limit till March 2022.
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mccririck
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PostPosted: Wed May 12, 2021 7:11 pm    Post subject: Reply with quote

cjay2412 wrote:
The latest maps have the m6 speed limit as 50 mph between j13-j15 this is a 70 mph road with a temporary 60 mph limit till March 2022.


Well if it's currently 60mph then they have it correct.
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mccririck
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PostPosted: Wed May 12, 2021 7:20 pm    Post subject: Reply with quote

It's interesting that everyone has gone quiet since I pointed out four of the errors I was complaining about. There are several more like that. One more I found today - here it is:

Ferguson Avenue in Milngavie is blocked by concrete bollards in the middle but Garmin sends you down this road. https://goo.gl/maps/iRRGonwSJT2rHTqL6

Google image capture June 2019
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cjay2412
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PostPosted: Wed May 12, 2021 8:01 pm    Post subject: Reply with quote

mccririck wrote:
cjay2412 wrote:
The latest maps have the m6 speed limit as 50 mph between j13-j15 this is a 70 mph road with a temporary 60 mph limit till March 2022.


Well if it's currently 60mph then they have it correct.

It's not, its set to 50 mph on the map.speed limits can and do change at the drop of a hit the lowest limit set during these works was 20 mph one evening. As these maps are not updated every minute the standard limit for the section of road should be what set on the map.
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mccririck
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PostPosted: Wed May 12, 2021 8:18 pm    Post subject: Reply with quote

cjay2412 wrote:
mccririck wrote:
cjay2412 wrote:
The latest maps have the m6 speed limit as 50 mph between j13-j15 this is a 70 mph road with a temporary 60 mph limit till March 2022.


Well if it's currently 60mph then they have it correct.

It's not, its set to 50 mph on the map.speed limits can and do change at the drop of a hit the lowest limit set during these works was 20 mph one evening. As these maps are not updated every minute the standard limit for the section of road should be what set on the map.


Ah I see, I didnt notice that it should be 50mph. I think it's fair enough if the limit has changed for more than a year - they were probably informed by the authorities. But they shouldnt have got it wrong.
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sussamb
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PostPosted: Thu May 13, 2021 6:18 am    Post subject: Reply with quote

mccririck wrote:
It's interesting that everyone has gone quiet since I pointed out four of the errors I was complaining about. There are several more like that. One more I found today - here it is:

Ferguson Avenue in Milngavie is blocked by concrete bollards in the middle but Garmin sends you down this road. https://goo.gl/maps/iRRGonwSJT2rHTqL6

Google image capture June 2019


Not a question of going quiet but nothing more to add. One of the only 2 errors I've seen in around 10 years of using Garmin devices I reported and it was fixed in the next map update. To me therefore I'm happy with the accuracy of Garmin maps.
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BigJohnD
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PostPosted: Thu May 13, 2021 11:02 am    Post subject: Reply with quote

My primary complaint is failure to indicate long term road closures, often related to bridge repairs or junction re-designs. These road works are just about always listed on local gov websites but never seem to be picked up by Garmin.
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sussamb
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PostPosted: Thu May 13, 2021 11:29 am    Post subject: Reply with quote

Normally these are highlighted in the traffic app, at least that's where they appear on mine. Even been notified of closed roads in France where I now live most of the year.
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Kremmen
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PostPosted: Thu May 13, 2021 11:46 am    Post subject: Reply with quote

With map updates being quarterly at best I'm not surprised Garmin don't get them.

I just rely on Speedtrap Alert to warn me of speed limits.

Plus, as Trev used to say ..... my eyes Smile
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mccririck
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PostPosted: Thu May 13, 2021 4:14 pm    Post subject: Reply with quote

The live traffic feature guides you round closed roads, although I found that sometimes it doesn't when Google does. Given that both companies will be notified of these events it's a bit slack of Garmin.
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mccririck
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PostPosted: Thu May 13, 2021 4:15 pm    Post subject: Reply with quote

sussamb wrote:
mccririck wrote:
It's interesting that everyone has gone quiet since I pointed out four of the errors I was complaining about. There are several more like that. One more I found today - here it is:

Ferguson Avenue in Milngavie is blocked by concrete bollards in the middle but Garmin sends you down this road. https://goo.gl/maps/iRRGonwSJT2rHTqL6

Google image capture June 2019


Not a question of going quiet but nothing more to add. One of the only 2 errors I've seen in around 10 years of using Garmin devices I reported and it was fixed in the next map update. To me therefore I'm happy with the accuracy of Garmin maps.


I guess I perhaps do more varied driving than you. I find Garmin worse than TomTom and Google for this.
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