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Pocket GPS World :: View topic - CamerAlert on Android 9
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CamerAlert on Android 9

 
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nuvi255
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Joined: Jul 04, 2010
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Location: South Yorkshire

PostPosted: Thu Feb 03, 2022 1:12 pm    Post subject: CamerAlert on Android 9 Reply with quote

I have CamerAlert on a phone which has the Android 9 operating system. Over the past few weeks I have not received the 'Take care' message when logging into the app. I have tried to manually download the database but am still on 19.125(47874).
Could you please tell me if this version of Android is now no longer supported.
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Kremmen
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Joined: Mar 03, 2006
Posts: 6681
Location: West London & Reading

PostPosted: Thu Feb 03, 2022 1:46 pm    Post subject: Reply with quote

CA hasn't be changed in years and should still work under Android 9.

Has to be a phone issue. Check your login credentials.
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nuvi255
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PostPosted: Thu Feb 03, 2022 1:56 pm    Post subject: Reply with quote

I have checked that my device is connected to my account and that I have an internet connection. Could you please suggest any further measures that I could take.
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Kremmen
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PostPosted: Thu Feb 03, 2022 2:33 pm    Post subject: Reply with quote

Not off hand, wait for MaFt to spot this and check your details.

In the meantime, I've just got my old HTC One out of storage, Android 9, and it's updated without issue.

In the 'Manage cameras' screen does it show your username and when the subscription expires?
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nuvi255
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Location: South Yorkshire

PostPosted: Thu Feb 03, 2022 4:38 pm    Post subject: Reply with quote

Yes it does.
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MaFt
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Joined: Aug 31, 2005
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PostPosted: Fri Feb 04, 2022 3:45 pm    Post subject: Reply with quote

Even without the 'take care' message you should be able to manually update the database.

If it doesn't give the 'take care' alert then that generally means that it's not able to connect to the server. Are you able to browser the PGPSW n the phone?

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nuvi255
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Joined: Jul 04, 2010
Posts: 7
Location: South Yorkshire

PostPosted: Fri Feb 04, 2022 3:57 pm    Post subject: Reply with quote

Yes I can browse to the website. I have manually downloaded the database but it still shows the same version.
At the moment my phone is showing -
Server 19.125 (47820)
Device 19.125 (47874)
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MaFt
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PostPosted: Fri Feb 04, 2022 4:02 pm    Post subject: Reply with quote

That's odd.. I would suggest clearing the app's cache and data and reload it (you may need to reconnect your account).

MaFt
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nuvi255
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Location: South Yorkshire

PostPosted: Fri Feb 04, 2022 4:14 pm    Post subject: Reply with quote

I will try that.
That worked. Thanks for that.
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MaFt
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PostPosted: Mon Feb 07, 2022 12:28 pm    Post subject: Reply with quote

Good to hear! Thanks for letting us know.
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