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Waste of money subscribing

 
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NigeT
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Joined: Mar 12, 2006
Posts: 5

PostPosted: Tue Feb 04, 2020 9:27 am    Post subject: Waste of money subscribing Reply with quote

CamerAlert hasn't opened since I upgraded to Samsung Galaxy Note 10 plus 5G in November. I assumed the app would be updated to work with current Android but it still hasn't happened.
You need a support contact email on Play Store that isn't a lie. You just wasted 15 minutes of my day that I don't have available to lose.
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Tue Feb 04, 2020 9:50 am    Post subject: Reply with quote

People wold likely tried to offer to help had you asked for it instead of just sounding off. Rolling Eyes
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DennisN
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Joined: Feb 27, 2006
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PostPosted: Tue Feb 04, 2020 10:34 am    Post subject: Reply with quote

M8TJT wrote:
People wold likely tried to offer to help had you asked for it instead of just sounding off. Rolling Eyes

I think perhaps he wanted somebody to offer help upgrading CamerAlert to work on his phone. Far as I can see, the only help available (from the likes of you) would have been how to work around the problem, not solve it.
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Two of them are obesiting!!
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Kremmen
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Joined: Mar 03, 2006
Posts: 6493
Location: West London & Reading

PostPosted: Tue Feb 04, 2020 11:02 am    Post subject: Reply with quote

It's a shame CA died on recent Samsung phones but the workaround is perfectly acceptable to me.

It's only the database update that's a faff, the 'app' works very well.
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DennisN
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Joined: Feb 27, 2006
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PostPosted: Tue Feb 04, 2020 1:27 pm    Post subject: Reply with quote

Like I said, I donít think the OP is interested in faff and he clearly doesnít think the Ďappí works very well. Youíre talking at cross purposes. The app actually doesnít work at all is perhaps more accurate.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Tue Feb 04, 2020 4:10 pm    Post subject: Reply with quote

Now it's you Dennis. K was referring to the SpeedTrap Alert app, and the faff of updating the database for that.
And if he wanted help, he seemed extremely reluctant to ask for it.
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DennisN
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PostPosted: Tue Feb 04, 2020 4:45 pm    Post subject: Reply with quote

Itís not me. This forum has the title CamerAlert on Android. The OP wanted help with that. You might just as well advise him to reverse the update he installed. He has the choice of that, but maybe he thinks CamerAlert ought to be updated. Wouldnít surprise me, after all I hold the same view regarding CamerAlert for iOS.

Not being an Android user, I donít know if he is right, but he infers that thereís a link for help which seems not to be monitored Iíd suggest that qualifies as asking for help and he only sounded off when that proved to be fruitless. I know how he feels!
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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Kremmen
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Joined: Mar 03, 2006
Posts: 6493
Location: West London & Reading

PostPosted: Tue Feb 04, 2020 4:52 pm    Post subject: Reply with quote

The OP's Samsung Galaxy Note 10 will be running the, fatal to CA, combination of Android 10 and Samsung UI 2 which won't allow CA to even start.

As more people get newer Samsungs these sort of threads will continue.

Sadly there are no 'official' replies
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
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PostPosted: Tue Feb 04, 2020 5:39 pm    Post subject: Reply with quote

There are not even any unofficial replies K.
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marksfish
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Joined: Jun 25, 2005
Posts: 779
Location: Sandy, Bedfordshire

PostPosted: Tue Feb 04, 2020 7:17 pm    Post subject: Reply with quote

Problem is, subscribers pay for the database and not the app, they seem to forget that, there are a few on the Play Store feedback stating what a waste of money the app is. I think the fact it is supplied with a one off database which the user chooses to purchase further updates if they like, doesn't realise, as it is not made clear on the Play store. The database can be used in any compatible device or app. I don't remember seeing all this vitriol against the database when TomTom stopped supporting 3rd party POI's and alerts.
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DennisN
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Joined: Feb 27, 2006
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Location: Keynsham

PostPosted: Tue Feb 04, 2020 8:47 pm    Post subject: Reply with quote

Iím an Elderly, so I can remember the time when youíd have been told subscribers pay for membership of Pgpsw, which entitles them, amongst other things, to download the database. Then along came CamerAlert with in-app purchases of database on iOS, then later, on Android.

So now, CA only runs with the Pgpsw database. If youíve bought a subscription, itís just silly semantics to discus whether youíve bought CA, or the database. And if the combination stops working because CA hasnít been updated in line with smartphone OSs, you have every justification to grumble, complain that youíre not getting what youíve paid for. Even worse if you try to get answers, but nobody even acknowledges your concern.

Just saying.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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marksfish
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Joined: Jun 25, 2005
Posts: 779
Location: Sandy, Bedfordshire

PostPosted: Tue Feb 04, 2020 8:51 pm    Post subject: Reply with quote

I hear what you are saying Dennis, I was just saying how I remember signing up originally, CA didn't exist and it was a welcome free addition for me.

If enough people complain to Google about the app, it will potentially be removed anyway without any intervention from PGPSW.
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MaFt
Pocket GPS Staff
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Joined: Aug 31, 2005
Posts: 14702
Location: Bradford, West Yorkshire

PostPosted: Tue Feb 04, 2020 11:09 pm    Post subject: Reply with quote

Kremmen wrote:
The OP's Samsung Galaxy Note 10 will be running the, fatal to CA, combination of Android 10 and Samsung UI 2 which won't allow CA to even start.

As more people get newer Samsungs these sort of threads will continue.

Sadly there are no 'official' replies


The official reply has bee sent to the user in question via the support ticket that was opened due to them emailing the support address in the Play Store.

MaFt
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