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Drivesmart 51 or Drivesmart 55?
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marksfish
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Joined: Jun 25, 2005
Posts: 789
Location: Sandy, Bedfordshire

PostPosted: Sun May 05, 2019 3:29 pm    Post subject: Reply with quote

Yes, but the crucial word isn't there, FREE. I have had further contact with Halfords who have said:

Quote:
The product does not come with lifetime updates. However, it does come with regular map updates of the UK, Ireland and Full Europe. These are something you would potentially have to pay for, you would need to check directly with Garmin.


I have cancelled my order now with Halfords, but have gone back to Argos as they have stated that the maps are lifetime and free.

[/img]

Time will tell if they were telling porkies.
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Garmin Drivesmart 51 LMT-D Europe
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Kremmen
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Joined: Mar 03, 2006
Posts: 6652
Location: West London & Reading

PostPosted: Sun May 05, 2019 5:15 pm    Post subject: Reply with quote

I see that the screenshot is the MT-S
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Garmin 2599 LMT-D (Indoor test rig)
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marksfish
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Location: Sandy, Bedfordshire

PostPosted: Sun May 05, 2019 5:35 pm    Post subject: Reply with quote

Oh cobblers, good spot Embarassed
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marksfish
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PostPosted: Tue May 07, 2019 5:31 pm    Post subject: Reply with quote

Disappointed with the lack of Garmin customer service Sad . They haven't replied to my messages asking the question about the maps. I realise it was a holiday weekend, but a quick yes or no is all it would have taken to solve the problem. I ended up with the DS51 LMT-D Europe (why don't they just do Western Europe any more?), but would have preferred the bigger screen of the 55. At 147 delivered, Currys had the best deal on the day, just got the joys of setting up when it arrives now.

Mark
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marksfish
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Joined: Jun 25, 2005
Posts: 789
Location: Sandy, Bedfordshire

PostPosted: Fri May 10, 2019 4:23 pm    Post subject: Reply with quote

Easy set up when you already have a Garmin. Doesn't look all that different to my 2569, a slight difference in menus and that's about it. All ready for Monday morning now, although I am struggling with the voice commands as it doesn't appear to navigate to custom POI's by voice Sad
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cottonsocks
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Joined: Apr 29, 2010
Posts: 189

PostPosted: Tue Sep 10, 2019 9:52 pm    Post subject: Reply with quote

marksfish wrote:
Disappointed with the lack of Garmin customer service Sad . They haven't replied to my messages asking the question about the maps. I realise it was a holiday weekend, but a quick yes or no is all it would have taken to solve the problem. I ended up with the DS51 LMT-D Europe (why don't they just do Western Europe any more?), but would have preferred the bigger screen of the 55. At 147 delivered, Currys had the best deal on the day, just got the joys of setting up when it arrives now.

Mark

I have an e-mail from Garmin support stating the following about the Garmin DriveSmart 55 MT-D 5.5 Inch Sat Nav with Edge to Edge Display, Map Updates for UK, Ireland and Full Europe, Digital Traffic, Bluetooth Hands-free Calling, Voice Commands and Smart Features:-

"Hi Brian ,


Thanks for your email.

This device will come with lifetime map updates.

So the device will route you the way you have got it set, please see the information below.

Automotive Devices Routing Inaccurately or Giving Wrong Directions


Kind regards,

Thomas

Garmin Europe"
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M8TJT
The Other Tired Old Man
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Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Wed Sep 11, 2019 8:09 am    Post subject: Reply with quote

So their reply is about as much use as tits on a bull then? Rolling Eyes
Seems about par for the course. I have never heard anyone getting eny sense whatsoever from Garmin (and others) CS.
It usually totally ignores anything you have said and tells you to reset the device (even if you say that you have done that) which invariably makes no difference as you have already 'done that'.
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sussamb
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Location: West Sussex

PostPosted: Wed Sep 11, 2019 11:02 am    Post subject: Reply with quote

Garmin CS used to be very good, but it's slowly gone downhill Sad
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