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TomTom Data Cables

 
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TheGas
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Joined: Mar 11, 2005
Posts: 46
Location: Zommerset

PostPosted: Thu Sep 01, 2016 2:14 pm    Post subject: TomTom Data Cables Reply with quote

It is my intention to hard wire my 6100, so ordered a TomTom data cable on Amazon to enable me to update it.

It shows the 6100 as connected and the battery icon shows it is charging. However, it cannot download the updates. I know the manual clearly states that a non genuine TomTom data cable may not work. Could someone explain why before ordering a genuine TomTom cable.

The cable only costs 0.99 plus postage, so I am not upset and await any advice before contacting the suppliers.

Thanks.
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Fri Sep 02, 2016 10:44 am    Post subject: Reply with quote

For whatever reason, as you've found, any generic usb cable is sufficient for charging the device but the wiring of the cable is not sufficient to pass the data.

Some TomTom devices are more susceptible than others to demands for a true TT cable.
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TheGas
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Joined: Mar 11, 2005
Posts: 46
Location: Zommerset

PostPosted: Fri Sep 16, 2016 11:31 am    Post subject: Re: TomTom Data Cables Reply with quote

TheGas wrote:
It is my intention to hard wire my 6100, so ordered a TomTom data cable on Amazon to enable me to update it.

It shows the 6100 as connected and the battery icon shows it is charging. However, it cannot download the updates. I know the manual clearly states that a non genuine TomTom data cable may not work. Could someone explain why before ordering a genuine TomTom cable.

The cable only costs 0.99 plus postage, so I am not upset and await any advice before contacting the suppliers.

Thanks.


Problem now resolved.

Unfortunately the suppliers did not reply to my polite request for help.
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Fri Sep 16, 2016 11:46 am    Post subject: Re: TomTom Data Cables Reply with quote

TheGas wrote:
Problem now resolved.
Well that's great news. Care to share how it was resolved?
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TheGas
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Joined: Mar 11, 2005
Posts: 46
Location: Zommerset

PostPosted: Fri Sep 16, 2016 3:15 pm    Post subject: Re: TomTom Data Cables Reply with quote

M8TJT wrote:
TheGas wrote:
Problem now resolved.
Well that's great news. Care to share how it was resolved?


I have NO idea. Whilst it would not download "data" when first purchased, I tried again recently and it works. I have done some recent updates and it has worked each time.
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