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OnePlus 2 Crash

 
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taybwoy
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Joined: Oct 30, 2014
Posts: 3

PostPosted: Tue Jan 19, 2016 9:11 pm    Post subject: OnePlus 2 Crash Reply with quote

Hi my oneplus 2 crashes at any point when i try to update or access settings, have tried clean install, any suggestions?
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taybwoy
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Joined: Oct 30, 2014
Posts: 3

PostPosted: Mon Jan 25, 2016 11:20 am    Post subject: More details Reply with quote

Is anyone else having a similar problem, the app opens and runs but crashes when i touch for settings, generates crash report but is running in background. Any help appreciated!
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AliOnHols
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Joined: Oct 15, 2008
Posts: 1936

PostPosted: Mon Jan 25, 2016 9:43 pm    Post subject: Reply with quote

Hi taybwoy, I have not experienced the crashes you mention but, as a fellow Android user, my first thing to try would be to kill any apps that are running in the background and to clear the phones' cache before attempting any adjustments. Freeing up some memory may help.

My favourite app for this is Android Assistant.
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taybwoy
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Joined: Oct 30, 2014
Posts: 3

PostPosted: Tue Jan 26, 2016 11:22 am    Post subject: Reply with quote

Cheers AliOnHols, I have tried that, there are no other apps running

Phone specs

Operating System:
OxygenOS based on Android 5.1
CPU:
64-bit Qualcomm© Snapdragon™ 810 processor with 1.8GHz Octa-core CPUs
GPU:
Adreno™ 430
RAM:
4 GB/3 GB LPDDR4
Storage:
64 GB

Thanks for the help!
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Mctwist
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Joined: Dec 11, 2013
Posts: 2

PostPosted: Mon May 23, 2016 11:46 am    Post subject: Reply with quote

Exactly the same issue here with my oneplus 2. similar specs to the above, Android 5.1.1.
Submitted a support ticket
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