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Latest Active 10 software upgrade

 
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SmellyBoots
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Joined: Apr 02, 2010
Posts: 43

PostPosted: Thu Apr 03, 2014 9:31 am    Post subject: Latest Active 10 software upgrade Reply with quote

Just downloaded Build 1.5.9369.2 while uploading some tracks but cannot see what the changes are from the web-site. Anyone any ideas what this upgrade fixed?
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lucevans
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Joined: Mar 21, 2007
Posts: 261
Location: Cambridgeshire, UK

PostPosted: Thu Apr 03, 2014 3:36 pm    Post subject: Reply with quote

I was hoping it would fix the compass freeze issue on the Active 12, but I can't get SatSync to see the Active 12 at all, so I can't update it! Sad
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SmellyBoots
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Joined: Apr 02, 2010
Posts: 43

PostPosted: Tue Apr 08, 2014 6:28 pm    Post subject: Reply with quote

The web-site has now been updated to identify the latest SatMap Active 10 update:

Build 9369

Fixing a bug that generates inconsistent GPX files.
EU languages update.
Software metadata has been corrected.
Screen Data Options SETTING, Trail Markers Size wording clarified.
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stevesimler
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Joined: Jan 23, 2012
Posts: 11

PostPosted: Wed Apr 09, 2014 7:24 am    Post subject: Reply with quote

Hi Where can i find the software update?
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SmellyBoots
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Joined: Apr 02, 2010
Posts: 43

PostPosted: Wed Apr 09, 2014 8:04 pm    Post subject: Reply with quote

Connect your Active 10 to the web via SatSync and the process is automatic (more or less).
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lucevans
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Joined: Mar 21, 2007
Posts: 261
Location: Cambridgeshire, UK

PostPosted: Wed Apr 09, 2014 8:08 pm    Post subject: Reply with quote

...Unless you are a Mac user. I have now had confirmation from Satmap tech support that there is currently a problem with satsync for mac that prevents Active 10/12 software updates from installing successfully. However, in their now legendary excellent customer support style, they are sending me the update on an SD card Smile
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AliOnHols
Pocket GPS Verifier
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Joined: Oct 15, 2008
Posts: 1928

PostPosted: Wed Apr 09, 2014 8:29 pm    Post subject: Reply with quote

Exemplary customer service but look at what the update actually provides.
Who is desperate for those updates? Imagine the cost of providing SD cards to all Mac users once the news get out. I'm pleased for you but it's a ridiculous commercial decision in my book.
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SatMap Active 10.
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stevesimler
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Joined: Jan 23, 2012
Posts: 11

PostPosted: Thu Apr 10, 2014 7:14 am    Post subject: Reply with quote

SmellyBoots wrote:
Connect your Active 10 to the web via SatSync and the process is automatic (more or less).


Thanks SmellyBoots
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donie
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Joined: Feb 02, 2010
Posts: 13

PostPosted: Wed Apr 30, 2014 5:54 pm    Post subject: Reply with quote

Hi there,
Wondering if anyone has successfully updated their devices in a Windows envoirnment?
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SimoninEaston
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Joined: Jun 02, 2013
Posts: 44

PostPosted: Sat Aug 16, 2014 10:23 am    Post subject: Reply with quote

I just now tried to run the last update onto my A10 and was slightly suspicious when I quickly saw a message asking me to unplug and restart my unit. Sure enough, when I did exactly that, the on-screen message on the A10 informs me I need an SD card with the update on it - in fact reading between the lines, not so much just the update, but the whole of the firmware. Bother!!
And to make matter worse, I think was already on the latest version! I used SatSync to check for an update and it told there was one available, but having checked the build history on Satmap's website, I see I was already on the last build - 1.5 - so SatSync was fibbing!!
So now I'm in limbo waiting for a card from the tech support peeps... BTW I'm a Mac user.
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LostMike
Frequent Visitor


Joined: Jan 17, 2008
Posts: 369
Location: Monmouthshire

PostPosted: Sun Aug 17, 2014 8:18 am    Post subject: Reply with quote

A worrying report Simon.

Thanks for the alert.

Do let us know how you get on. At least the tech support team seem to have responded quickly to your call..
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LostMike
Satmap A10. Platform 21
Software version 1.5.9193
Satsync 1.525
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SimoninEaston
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Joined: Jun 02, 2013
Posts: 44

PostPosted: Sun Sep 07, 2014 8:30 am    Post subject: Reply with quote

Bit of a late update as I've been away, but in a nut-shell, I connected the A10 to my spare laptop, inherited from work, which runs W7 and went through the update process using the SatSync for Windows which has cured the problem. The tech desk at Satmap made reference to a non-Beta vs. of SatSync for Mac being nearly ready, in one of their replies but without quoting a date...
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LostMike
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Joined: Jan 17, 2008
Posts: 369
Location: Monmouthshire

PostPosted: Sun Sep 07, 2014 9:26 pm    Post subject: Reply with quote

Thanks for the update SimoninEaston. Very reasuring for us Windows 7 users. ;-)
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LostMike
Satmap A10. Platform 21
Software version 1.5.9193
Satsync 1.525
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