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Map Update Service failure

 
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peasemore
Lifetime Member


Joined: Aug 03, 2007
Posts: 379
Location: Berkshire

PostPosted: Mon Dec 02, 2013 7:39 pm    Post subject: Map Update Service failure Reply with quote

On my TT Home desktop I am not getting map updates, or able to submit mine.
Message shows:_

"Your map has not been updated for more than 20 weeks.
Unfortunately 'Map Share' map corrections are temporarily not available"

(TT Home 2.9.7.3256).

Others seeing this?
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Gel
Lifetime Member Thames Valley, Berkshire, UK
Mazda CX-5 built in SatNav- not sure if TT or not. Garmin NUVI in reserve.
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Oldboy
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Dec 08, 2004
Posts: 10623
Location: Suffolk, UK

PostPosted: Mon Dec 02, 2013 7:54 pm    Post subject: Reply with quote

Indeed they are. See Here.
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Richard

TT 910 V7.903 (9183/081205) OS:2344
Europe version 1045.10005
TT Via 135 App 12.075
Western Europe v1075
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peasemore
Lifetime Member


Joined: Aug 03, 2007
Posts: 379
Location: Berkshire

PostPosted: Mon Dec 02, 2013 8:04 pm    Post subject: UPDATED Reply with quote

Thanks for that; submitted enquiry to TT, and will post update on issue.

UPDATE:
TT reply now received;

Just to let you know, the message which you saw top right corner of TomTom HOME comes when new map gets released.
Nothing to worry about this message.

It takes some time for the map share corrections to get added and combined into mapshare patches.
It will fix itself in 1/2 weeks.

Don't say which 2 weeks though Laughing
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Gel
Lifetime Member Thames Valley, Berkshire, UK
Mazda CX-5 built in SatNav- not sure if TT or not. Garmin NUVI in reserve.
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Andy_P
Pocket GPS Moderator
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Wed Dec 04, 2013 11:25 am    Post subject: Re: UPDATED Reply with quote

peasemore wrote:
On my TT Home desktop I am not getting map updates, or able to submit mine.


TomTom wrote:


It takes some time for the map share corrections to get added and combined into mapshare patches.


So if we are unable to SUBMIT any corrections, how do they get them, in order to produce the patches?
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