Night time colours not working

Altea · Occasional Visitor Joined: Oct 30, 2005 Posts: 42

I have a Go 500 that I've had for some years. The 'Use night time colours' has always worked when I tapped the button. Last night I did this and just got a message telling me to link to headlights and it would not go to night colours. I've been into the brightness preference option and can't see anything there. Anybody got any idea how I can get this feature working again?

Andy_P · Posted: Fri Sep 06, 2013 10:13 pm Post subject:

Try this...

In the Preferences menu, select 'Change map colours' .
That allows you to choose a daytime map colour and then an associated night time colour scheme.
Apparently not all colour schemes have both day and night colours, or it might have just been a glitch, so try swithcing to another scheme and if that works, try switching back again.

IIRC The "link to headlights" option never got used, it was intended to be used with a special car mount with extra connections, so it MIGHT be that the unit has got confused... Have you tyried a reset by pushing a small blunt pin (like an unfolded paper clip) into the tiny reset hole on the bottom of the TomTom?
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Altea · Occasional Visitor Joined: Oct 30, 2005 Posts: 42

Thanks Andy. The change map colours didn't have any effect so I reset the unit. When I try the night time colour now it turns to these colours for a fraction of a second and then switches back to daytime!

DennisN · Posted: Sat Sep 07, 2013 7:47 am Post subject:

Wasn't it with the X00 units an option to switch to night colours automatically (when it gets dark)? Have you by any chance selected or de-selected that option? I seem to vaguely remember if you selected or de-selected, it behaved differently (e.g. would or wouldn't do it automatically).

Have you by any chance altered the brightness of the nighttime colour scheme - mine used to have the option to slide the brightness right down to 5%, but if you've got it set at 100% it won't show any difference.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

Altea · Occasional Visitor Joined: Oct 30, 2005 Posts: 42

I can't find any option to switch automatically to night colours Dennis. There are the two sliders for day and night brightness and the day I have at 100% and the night at 20%. I can't see any other control options for it - maybe I'm looking in the wrong place.

DennisN · Posted: Sat Sep 07, 2013 1:42 pm Post subject:

Sorry, I'm lost in the sands of time now - the X00s came out 8 years ago, so memory fails me.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

Altea · Occasional Visitor Joined: Oct 30, 2005 Posts: 42

I know what you mean. Thanks all for your efforts.

tgold · Posted: Sat Sep 07, 2013 4:16 pm Post subject:

I recall that model had a light sensor to trigger color scheme changes. Check that the sensor is not obstructed, but otherwise there may have been a hardware failure. I guess that unit dates back to around 2005 in the first update after the original GO Classic.

Altea · Occasional Visitor Joined: Oct 30, 2005 Posts: 42

I'll check that tgold. Thank you.

Andy_P · Posted: Sat Sep 07, 2013 10:36 pm Post subject:

It's always worth trying reinstalling the software.

1. First, make a full backup with Windows Explorer, not TT Home. See another topic in the forum for instructions or ask if you need to.

2. With Windows Explorer, check the root directory (i.e. outside of any folders) of the TomTom.
If you have very old maps (v660 or earlier) there will be one or more files with a name based on the map name and a .MAC or .MDS extension. This is your activation code for the map. It is especially important that this file or files are backed up.

3. Now, with the unit still connected to the computer, run the HOME support program.
i. Go to "Manage my device" on screen 2 (tap "More" to get there). Wait for the contents to load(it may take some time!) and then on the "Items on device" tab, find "Applications". Tick the box to select it and then tap on "Remove items from device" at the bottom.
ii. Go to the "Remove items from Computer" tab. Again, wait for it to load and then find "Applications". Click on the "+" sign to open up the list and tick the lines that mention actual application versions and then tap on "Remove items from computer" at the bottom.

4. CLOSE Home completely and then re-start it from the Start menu. Home SHOULD immediately offer a new version of the application software, or if not, it should do so when you go to "Update my Device" on screen #1. Install the application offered.

5. Click on 'Device - Disconnect Device' in the top menu (or use the "Eject" button in the bottom right corner of the screen), wait for it to re-boot and ask if you want to connect to the computer, select "No" and when you see the normal navigation screen, turn off and disconnect.
Check the device is now working OK.

6. Finally connect to Home again and see if anything else is offered in "update my Device"
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Altea · Occasional Visitor Joined: Oct 30, 2005 Posts: 42

I'll try this in the morning Andy. Thank you for such a detailed reply.

Altea · Occasional Visitor Joined: Oct 30, 2005 Posts: 42

That has cured the problem Andy. Thank you for your help.

Andy_P · Posted: Tue Sep 10, 2013 10:56 pm Post subject:

Excellent, thanks for letting us know.
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