Removing gmapsupp.img from nuvi

[Dabri]

Can anyone help, please? I am trying to remove two gmapsupp.img files I added to my 2460. One was added to the nuvi within a Map folder and one was added to a micro SD card in a Garmin folder. Both maps appeared in the map list. I have now renamed both to prevent the nuvi recognising them, and eventually removed the SD card. The problem is that the image on the SD card is still present in the map list. It appears that the nuvi has copied it to its own storage, but I can't find it in the .system folder or anywhere else. None of the .img files I have found appear to be what I am looking for. Does anyone know where else it could be, and how do I remove it; will a simple delete safely suffice?
_________________
Dabri.
Navman iCN530T; Garmin 760T v4.80; Garmin 765T v4.00; Garmin 2460LMT v3.60; Samsung S3;
Garmin 3598LMT-D v5.50; Samsung J6; Garmin DriveSmart76 LT-D v6.80; Samsung A52.

[sussamb]

If you've removed the map files then I'm surprised they're still listed. Have you done a search of the nuvis drive for any img files?

Otherwise if they are gone and still showing you may need to do a hard reset.

[Dabri]

Yes, I have done a search of the nuvi drive. I found nothing that appeared to be the image I wanted. I am still awaiting a response from Garmin help - are you ably to definitively say that nuvis (or at least the 2460) do not copy image files from SD cards? As you say I may end up having to do a hard reset.
_________________
Dabri.
Navman iCN530T; Garmin 760T v4.80; Garmin 765T v4.00; Garmin 2460LMT v3.60; Samsung S3;
Garmin 3598LMT-D v5.50; Samsung J6; Garmin DriveSmart76 LT-D v6.80; Samsung A52.

[Dabri]

I have now upload the latest map, 2014.20, and done a hard reset, but the problem map still shows in the map list.
_________________
Dabri.
Navman iCN530T; Garmin 760T v4.80; Garmin 765T v4.00; Garmin 2460LMT v3.60; Samsung S3;
Garmin 3598LMT-D v5.50; Samsung J6; Garmin DriveSmart76 LT-D v6.80; Samsung A52.

[Dabri]

It appears that even though I renamed the problem image files, so that they were no longer named gmapsupp the nuvi still recognised them and listed them. I was under the impression that the map images had to be called gmapsupp, otherwise they would be ignored by the nuvi. I have deleted the two files and they are no longer shown in the map list (as one would expect). Unfortunately that did not bring back the voice commands for finding an address, a town or a junction, which was my original intention. .
_________________
Dabri.
Navman iCN530T; Garmin 760T v4.80; Garmin 765T v4.00; Garmin 2460LMT v3.60; Samsung S3;
Garmin 3598LMT-D v5.50; Samsung J6; Garmin DriveSmart76 LT-D v6.80; Samsung A52.

[sussamb]

Later nuvis will accept other names for map files, as you've found out

[Dabri]

Update (of sorts). Today I borrowed my daughters 2460, which has 2014.10 maps. Her unit performs all the voice commands as expected. The difference between hers and mine, as far as I know, is that I added two extra map images to mine. At the time I noticed that the other maps, if enabled, prevented the display of speed limits - another story. Using her unit I identified all the .img files and found one on mine, but not on hers, viz. D1074000M. I deleted this file, but still haven't recovered my missing three voice command functions. It seems that the introduction of other images files, even temporarily, upsets the nuvi quite a lot. Perhaps consider this a warning tale.
_________________
Dabri.
Navman iCN530T; Garmin 760T v4.80; Garmin 765T v4.00; Garmin 2460LMT v3.60; Samsung S3;
Garmin 3598LMT-D v5.50; Samsung J6; Garmin DriveSmart76 LT-D v6.80; Samsung A52.

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