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HD Traffic Horizon - 950
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matthewj
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PostPosted: Fri Jan 25, 2013 10:38 am    Post subject: Reply with quote

Andy_P wrote:
But if it is JUST cellular bandwidth at stake, that doesn't explain the often-reported complete download and then throwing way half the info.

I suspect a lack of processing power and/or available RAM on the unit itself is also a factor here.


If the devices can't handle it, how come they can handle it? (IYSWIM)

The range used to be very large, and has been reduced. It wasn't because people were complaining that their devices were slow, it was because of the volume of data that the system had to send out. Data comms cap is the only explanation that stands up, and the only one out of TomTom's direct control.
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Andy_P
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PostPosted: Fri Jan 25, 2013 12:21 pm    Post subject: Reply with quote

matthewj wrote:
Data comms cap is the only explanation that stands up...


To steal your phrase, if the data limits can't handle it, how come they can handle it? (IYSWIM)

We've already established that the entire set of traffic data DOES get downloaded initially.

matthewj wrote:
...and the only one out of TomTom's direct control.


It's perfectly within TomTom's control... they just don't want to pay for it.
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matthewj
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PostPosted: Mon Jan 28, 2013 2:10 pm    Post subject: Reply with quote

When the system gets busy, they reduce the range each device requests updates for. If they could handle it, then why would they reduce it?

And yes, I quite agree that they could renegotiate the comms contract, but for whatever reason they don't. I suspect that it is that we the users don't want to pay. Me, I'd like a two tier system. Pay a little, get local area. Pay a lot, get the country. Hard to do of course, as it would probably need a different SIM or something.
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Andy_P
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PostPosted: Mon Jan 28, 2013 4:50 pm    Post subject: Reply with quote

matthewj wrote:
When the system gets busy, they reduce the range each device requests updates for. If they could handle it, then why would they reduce it?


That's the big mystery...

The one thing we seem to know is that data is ALWAYS downloaded for a wider area, but then some of it is ALWAYS thrown away.

So it seems it isn't necessarily requesting a different amount when the system gets busy
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matthewj
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PostPosted: Mon Jan 28, 2013 5:09 pm    Post subject: Reply with quote

I agree it is a mystery, but there can be no doubt that it has to be reducing the updates after the initial, otherwise they wouldn't be doing it.

Threads here and on the TomTom forum have digged much deeper into the technical options (as you probably know).
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Andy_P
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PostPosted: Tue Jan 29, 2013 2:16 am    Post subject: Reply with quote

matthewj wrote:
I agree it is a mystery, but there can be no doubt that it has to be reducing the updates after the initial, otherwise they wouldn't be doing it.


Ah, I get your point now!

So you're suggesting that the FIRST download may be of the full data, then it gets "massaged" on the machine by distance, and after that SUBSEQUENT downloads/updates can made be smaller.

That makes a lot of sense. Smile
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matthewj
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PostPosted: Tue Jan 29, 2013 10:05 am    Post subject: Reply with quote

Indeed - how they can do those update requests efficiently in such a manner is not clear, but then maybe that's part of the problem! It wouldn't be the first time someone implements a process in a particular manner, then it turns out to be a poor choice, but by then it is too late and you are onto something else. I'm sure we've never felt TomTom have focused on the shiny rather than fixing things that are broken.
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Andy_P
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PostPosted: Tue Jan 29, 2013 2:56 pm    Post subject: Reply with quote

matthewj wrote:
I'm sure we've never felt TomTom have focused on the shiny rather than fixing things that are broken.


{cough, splutter} Coffee all over monitor now! Laughing
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