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TomTom App 9.401 - Released
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dhn
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PostPosted: Mon Feb 27, 2012 3:46 pm    Post subject: TomTom App 9.401 - Released Reply with quote

From a TomTom Employee
Quote:

9.401 has been released to production and is now available in TomTom HOME for download.

This should solve the 1008 error for all affected UK customers with an 540, 740 and 940 device.

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David
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justbrowsing
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PostPosted: Mon Feb 27, 2012 4:11 pm    Post subject: Reply with quote

Yes it does, thanks for the tip-off
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strickers
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PostPosted: Mon Feb 27, 2012 4:33 pm    Post subject: Reply with quote

+1
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spook51
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PostPosted: Mon Feb 27, 2012 4:47 pm    Post subject: Reply with quote

It works for me.
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hijacker
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PostPosted: Mon Feb 27, 2012 4:58 pm    Post subject: Reply with quote

Going to try it now. I used the chat facility this morning to Customer Support who repeated that no timescale could be given for a fix and now we have this!
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dhn
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PostPosted: Mon Feb 27, 2012 5:08 pm    Post subject: Reply with quote

He/she may not have known the release was imminent when the converation was taking place.
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hijacker
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PostPosted: Mon Feb 27, 2012 5:10 pm    Post subject: Reply with quote

dhn wrote:
He/she may not have known the release was imminent when the converation was taking place.


Because Customer Support and Technical don't speak to each other?
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Johnld
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PostPosted: Mon Feb 27, 2012 5:22 pm    Post subject: Reply with quote

I was somewhat nervous when I did just now update to 9.401 as my 940 had been fitted with the updated SIM card and had been working ok with 9.400

So far, he says crossing fingers, all appears to be working OK

If any problems do arise I will re post
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matthewj
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PostPosted: Mon Feb 27, 2012 5:26 pm    Post subject: Reply with quote

hijacker wrote:
dhn wrote:
He/she may not have known the release was imminent when the converation was taking place.


Because Customer Support and Technical don't speak to each other?


You've not worked in customer support have you? Rolling Eyes

The very idea that they might talk to each other...
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MrT
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PostPosted: Mon Feb 27, 2012 5:43 pm    Post subject: Reply with quote

Still the very long delay on connecting to Live Services as in 9.058 so this fix does not really work. Its been 5 mins so far and still cannot connect to TomTom live services but I have network connection.
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MrT
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PostPosted: Mon Feb 27, 2012 5:54 pm    Post subject: Reply with quote

Also if I go into browse map and as soon as I touch the screen it locks up and reboots about 30 seconds later.

Update; it took a full factory reset to get it to work without locking up. This was not the mapsettings.cfg file as it still works when this is restored. Still an unacceptable delay in connecting to live services.
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Last edited by MrT on Mon Feb 27, 2012 10:06 pm; edited 1 time in total
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hijacker
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PostPosted: Mon Feb 27, 2012 6:17 pm    Post subject: Reply with quote

hijacker wrote:
Going to try it now. I used the chat facility this morning to Customer Support who repeated that no timescale could be given for a fix and now we have this!


Working for me too. LIVE services connection established in about 1min as well.
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2216
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PostPosted: Mon Feb 27, 2012 8:05 pm    Post subject: Reply with quote

Traffic now starts unlike 9.400. Thanks TT for the quick update.
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cu389
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PostPosted: Mon Feb 27, 2012 8:13 pm    Post subject: Re: TomTom App 9.401 - Released Reply with quote

dhn wrote:
From a TomTom Employee
Quote:

9.401 has been released to production and is now available in TomTom HOME for download.

This should solve the 1008 error for all affected UK customers with an 540, 740 and 940 device.


David

Does this apply to North America device (Map) ? I connected to TomTom Home and is offered this update today but I am kind of hesitated to download this if this is only meant for European device
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Guivre46
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PostPosted: Mon Feb 27, 2012 8:17 pm    Post subject: Reply with quote

I'm reading that this update is for all devices that recently got 9.400, is this correct?
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Mike R [aka Wyvern46]
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