HD traffic not working

AndyVaughan · Posted: Thu Jul 21, 2011 1:45 pm Post subject:

Nice one Andy

addpaws · Occasional Visitor Joined: Oct 26, 2006 Posts: 1

Tomtom traffic reducing radius affected me as it did not spot a closed motorway until were too close to divert down the M1 instead of the M6 when driving down motorway towards London. Added a long slow divert and had not realised likely to be the reduction in radius until now; as 100km to less than 50km radius would have made a difference for me... Confused

AndyVaughan · Posted: Fri Jul 22, 2011 8:35 am Post subject:

Another dissatisifed customer .....

Can you post this in the thread about HD Traffic in 1005 is uselss here please to keep all of these reports in one place. Please support our facebook group as well.

To everyone who has arrived here from the link in the PGPSW newsletter, can you please post your experiences and dissatisfaction in the thread below to keep it all nice and tidy (as the traffic outage is now over), and please support our facebook group. You can also post your dissatisfaction on the TT facebook page for their Traffic Manifesto - all you have to do is 'Like' the TT facebook page and then you can comment.

http://www.facebook.com/groups/186622728063452

http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=87608

http://www.facebook.com/TomTom?sk=app_188572237848988

AndyVaughan · Posted: Fri Jul 22, 2011 9:05 am Post subject:

Forgot to mention, can we keep it constructive - the objective is to get TT to acknowledge and fix the issue, i.e return the service to how it was and what we thought we were all paying for.

spook51 · Posted: Fri Jul 22, 2011 9:39 am Post subject:

I bought my 940 primarily for the accuracy and efficiency of TT's Traffic service.

To explain: I had elderly disabled parents living in Kent (I'm in Derbyshire) and always visited them several times a month to make sure they were OK. In December I had a phone call to tell me my Mum was in hospital having had a stroke - within half an hour we were on our way but the weather was bad, snow had hit south west London and was moving northwards.

TT Traffic advised us to take the A14 and M11 south to the M25 - which we did - and we were just about able to keep moving through the snow to reach the hospital in Gillingham. My Mum died on Boxing Day but we'd got there while she was still able to recognise us and communicate. TT helped do that, in fact if we hadn't taken Traffic's advice and continued down the M1 as usual we would have been stuck for hours - on the 940's map London was almost invisible under the incident icons!

Now, with this latest neutering of Traffic, my 940 can see incidents only as far as Leicester which is absolutely hopeless if I need to divert away from the M1 on that journey.

Hopefully TomTom will see sense but I'm not holding my breath.

pottsy · Posted: Fri Jul 22, 2011 9:51 am Post subject:

Spook, if you could possibly post that comment on the FB Group then that would be great!

AndyVaughan · Posted: Fri Jul 22, 2011 9:59 am Post subject:

150+ members at http://www.facebook.com/home.php?sk=group_186622728063452 and growing fast - keep it coming!

tonygold · Frequent Visitor Joined: Jul 14, 2006 Posts: 417

been reading all these comments about reduced range of HD traffic with interest as have just bought my first LIVE (XL europe) unit recently. as i mainly drive daily between customers in the south east, mostly i am within the 50 mile radius being talked about.
however last week i was driving back to london from manchester and i'm certain my tomtom listed an incident on my route that was 75 miles away. it was displayed on the blue traffic sidebar ??

however there was nothing shown any further afield and i can understand everyones frustration of this if they are regularly travelling over these longer distances.[/b]

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