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Pocket GPS World :: View topic - ipod touch tomtom 1.7 and HD traffic
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ipod touch tomtom 1.7 and HD traffic

 
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BunnyBallerina
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Joined: Dec 21, 2005
Posts: 37

PostPosted: Thu Apr 28, 2011 10:54 am    Post subject: ipod touch tomtom 1.7 and HD traffic Reply with quote

Not getting the HD traffic option in the tomtom shop. Is this an option that is not supported by the touch? I realise it doesn't have a data connection like an iphone but I can use a mifi or my phone can generate a hotspot.

Many thanks BB

ps the app was bought from the apple store
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ClintC
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Joined: Apr 29, 2005
Posts: 17
Location: Chippenham

PostPosted: Wed Jun 22, 2011 9:24 pm    Post subject: Reply with quote

Hey BB did you get an answer to this as I too am miffed that the option isn't there in the TomTom Shop, only Voices and TomTom Car Kit. I have an iPod Touch 4 with a MiFi data connection.

Clint
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ClintC
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Joined: Apr 29, 2005
Posts: 17
Location: Chippenham

PostPosted: Thu Jun 23, 2011 9:44 am    Post subject: Reply with quote

Received below response from TomTom support.

Dear Clint,

Thank you for contacting Tomtom customer support regarding your Touch ..My name is Chris .

The reference number for your query is 110623-XXXXXX.

I regret to inform you that the Touch 4 cant support HD Traffic and isnt compatible with the carkit

http://www.tomtom.com/en_gb/products/mobile-navigation/tomtom-car-kit-for-iPod-touch/#tab:specifications

In view of the incompatibility if you require a refund please contact Apple as the purchase was made through iTunes.

I am sorry that I cant assist you further on this but please don't hesitate to contact us again should you have any further queries.

You can update the incident via the link below.

With Kind Regards
Chris & The TomTom Customer Care Team
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