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technik
Lifetime Member
Joined: Mar 18, 2004
Posts: 789
Location: Midlands UK
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 Posted: Mon Mar 07, 2011 9:04 am Post subject: Live services not connecting? |
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No traffic again this morning.
Somebody stolen the network again?
Live services very slow at connecting.
Only just started working now.....better late than never. 
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GO 620, Tomtom Android EU,
Garmin 2548LMT-D; 2599LMT-D |
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PaulB2005
Pocket GPS Moderator
Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK
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| Posted: Mon Mar 07, 2011 9:15 am Post subject: |
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| Quote: | | Live services very slow at connecting. |
At 8am on a Monday morning? Probably very busy.....
Having said that mine connected in the usual time about half an hour ago and is still connected... Sometimes it will be slow during busy periods. Best to switch on 10-15 minutes earlier than you need on those occassions... |
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Guivre46
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Joined: Apr 14, 2010
Posts: 1262
Location: West London
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| Posted: Mon Mar 07, 2011 11:32 am Post subject: |
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No connection in my part of W. London.
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Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom |
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technik
Lifetime Member
Joined: Mar 18, 2004
Posts: 789
Location: Midlands UK
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| Posted: Mon Mar 07, 2011 12:01 pm Post subject: |
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| Guivre46 wrote: | | No connection in my part of W. London. |
That's what I had earlier.
Not connecting here now either.
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GO 620, Tomtom Android EU,
Garmin 2548LMT-D; 2599LMT-D |
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MrT
Frequent Visitor
Joined: Nov 14, 2003
Posts: 2143
Location: Surrounded by A1, M1 & M25
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| Posted: Mon Mar 07, 2011 12:42 pm Post subject: |
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Working OK for me at the moment - north M25 area.
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Guivre46
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Joined: Apr 14, 2010
Posts: 1262
Location: West London
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| Posted: Mon Mar 07, 2011 1:28 pm Post subject: |
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Connecting OK now 
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Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom |
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technik
Lifetime Member
Joined: Mar 18, 2004
Posts: 789
Location: Midlands UK
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| Posted: Mon Mar 07, 2011 1:30 pm Post subject: |
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Seems ok now. 
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GO 620, Tomtom Android EU,
Garmin 2548LMT-D; 2599LMT-D |
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lyskamm
Occasional Visitor
Joined: Oct 17, 2007
Posts: 58
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| Posted: Mon Mar 07, 2011 2:24 pm Post subject: |
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Coincidentally I had the same problem this morning at exactly the same time ... but with a substantial difference: I'm not in UK but in Continental Europe (Vodafone network).
The same had happened last week when it was reported in the forum (and attributed to a West London only problem). Again it was at the same time.
These coincidences lead me to believe that is not depending on local network conditions but on Tomtom servers end |
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Guivre46
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Joined: Apr 14, 2010
Posts: 1262
Location: West London
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| Posted: Mon Mar 07, 2011 2:37 pm Post subject: |
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So Vodafone knows where all its users are, then aggregates the data geographically, transmits this to Tomtom, who convert/filter it to congestion information, then Tomtom reissues this to Live devices through the Vodafone network? So there is scope for system failure and several points? There must also be a delay of at least several minutes in the process. Perhaps the Vodafone/Tomtom contract has something about the service being interruptible at busy times to ensure mobile users are not inconvenienced?
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Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom |
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IanS100
Frequent Visitor
Joined: May 05, 2008
Posts: 870
Location: Southport
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| Posted: Mon Mar 07, 2011 4:20 pm Post subject: |
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| Guivre46 wrote: | | There must also be a delay of at least several minutes in the process. Perhaps the Vodafone/Tomtom contract has something about the service being interruptible at busy times to ensure mobile users are not inconvenienced? |
Knowing TomTom's track record on time keeping I would've thought there'd be scope for several months delay in the process  |
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JimmyTheHand
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Joined: Apr 16, 2005
Posts: 386
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| Posted: Mon Mar 07, 2011 11:38 pm Post subject: Re: Live services not connecting? |
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| technik wrote: | | No traffic again this morning. |
Mine didn't connect for about 5 miles this morning - blue bar kept coming up spinning and disappearing. But since it locked after 5 miles on I thought might have been a local transmitter issue (or maybe TomTom was sulking about being left in car last night which was covered in frost ;) )
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