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How old

 
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lyngarth
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Joined: Sep 15, 2005
Posts: 56

PostPosted: Sun Feb 13, 2011 9:07 pm    Post subject: How old Reply with quote

Is there a way to find out how old my tomtom is ?? I have a 550 live and it came with a years free HD traffic updates.

Now I'm sure it over a year old but I'm still getting the traffic updates.

I cant look it up anywhere as my books / accounts are with my accountant so is there a way to find out ??

Cheers

Lyngarth
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Sun Feb 13, 2011 9:11 pm    Post subject: Reply with quote

On my 740 you can do the following

Tap Screen
LIVE Services
Next Screen
My Services

And you'll see the dates your Services expire. Don't worry too much about duplicate entries.
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lyngarth
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Joined: Sep 15, 2005
Posts: 56

PostPosted: Sun Feb 13, 2011 9:22 pm    Post subject: Reply with quote

Wow that was quick!!

Thanks for that, I just did as you said to find out date to renew is 05/01/2011

But its still working ??

If I were to call them would they charge me for the time I have had extra ?? or should I just keep using it and hope they won't !!

Cheers

Lyngarth
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PaulB2005
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Posts: 9323
Location: Durham, UK

PostPosted: Sun Feb 13, 2011 9:34 pm    Post subject: Reply with quote

I'd probably keep quiet about it. Check to see if you can scroll up and down and some more dates.

Also you dont have it set to display dates as

Month/Day/Year rather than Day/Month/Year

so it actually reads

05/01/2011 as 1 May 2011?
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DennisN
Tired Old Man
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Joined: Feb 27, 2006
Posts: 14892
Location: Keynsham

PostPosted: Sun Feb 13, 2011 9:35 pm    Post subject: Reply with quote

lyngarth wrote:
Wow that was quick!!

Nah it wasn't - he's not known for his speed - that was all of four minutes!!

Anyway, how can they possibly charge you? I'd carry on and see how long it continues. Is it by any chance laying golden eggs as well?
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If it tastes good - it's fattening.

Two of them are obesiting!!
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lyngarth
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Joined: Sep 15, 2005
Posts: 56

PostPosted: Sun Feb 13, 2011 9:44 pm    Post subject: Reply with quote

Nope no eggs, but have looked again at the date and it is 05/01/2011.

But I have just looked at the box and on it is a sticker saying 1 months free, now I got the other 12 free by sending off the invoice when I got it, so I'm thinking I might have 13 months free.

But if that is right it should have stopped on the 05/02/2011 !!

Think I might just see how long I get it free for and say nothing.

Cheers all

Lyngarth
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andy-c1
Lifetime Member


Joined: Feb 05, 2005
Posts: 1039
Location: East Sussex

PostPosted: Mon Feb 14, 2011 9:08 am    Post subject: Reply with quote

haven't got mine in front of me ,but could it not be m/d/y
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Mon Feb 14, 2011 9:25 am    Post subject: Reply with quote

Cough!!

PaulB2005 wrote:
Also you dont have it set to display dates as

Month/Day/Year rather than Day/Month/Year

so it actually reads

05/01/2011 as 1 May 2011?
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MrT
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Joined: Nov 14, 2003
Posts: 2143
Location: Surrounded by A1, M1 & M25

PostPosted: Mon Feb 14, 2011 9:41 am    Post subject: Reply with quote

When there were loads of problems a while back and also when TT dropped the price of Live Services, at both times they automatically extended my subscription significantly as some form of service compensation, so my expiry dates are sometime in 2012.
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PaulB2005
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Location: Durham, UK

PostPosted: Mon Feb 14, 2011 10:47 am    Post subject: Reply with quote

Ive had a few compensations on my account but it always adds a new date.
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lyskamm
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Joined: Oct 17, 2007
Posts: 58

PostPosted: Mon Feb 14, 2011 11:45 am    Post subject: Reply with quote

lyngarth wrote:
But I have just looked at the box and on it is a sticker saying 1 months free, now I got the other 12 free by sending off the invoice when I got it, so I'm thinking I might have 13 months free.


The offer you refer (12 Monthsfree live services by sending the invoice) started AFTER the middle the February 2010. Before it was only 1 Month.
I'm sure about this since I bought my 950 in the first days the offer became available (18/2/2010)

So your LIVE service can't expire the 5/1/2011: that would make less then the promised 12 Months free service.
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