Lost Maps

jkeep · Occasional Visitor Joined: May 07, 2006 Posts: 5

Hi,

I have managed to loose the UK - Ireland maps folder from
my tomtom one 3rd edition.

Ive tried cutting & pasting the folder from my wife's tomtom
one 3rd edition but it comes up with an error massage on start
up "you cannot use this map on this device"

I phoned up tomtom support & they inform me that the maps
are protected and want £30.00 for a new map......CRIMINALS.
I dont mind buying maps for other countries but Im not happy
having to buy a map I already own.

Anybody any idea,s where I can get a map from or unlock
the map I have.

Many Thanks.

Daggers · Posted: Fri Jan 07, 2011 9:36 am Post subject:

It's illegal to use a map designed for one device on another machine - this is a breach of the licensing rules, so you won't be able to copy from one to another.

Have you ever made any back-ups of your device?

If not, then make one of your wife's TomTom NOW, before anything similar happens to that one. Use Windows Explorer, not TomTom Home, to make the back-up.
_________________
Garmin DriveSmart 50 LMT-D

Oldboy · Posted: Fri Jan 07, 2011 10:25 am Post subject:

Have you ever downloaded a newer map since you bought the unit?

If yes, the map should still be on your PC in the TT download folder.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

DennisN · Posted: Fri Jan 07, 2011 12:00 pm Post subject:

PaulB2005 · Posted: Fri Jan 07, 2011 4:54 pm Post subject:

Andy_P · Posted: Sat Jan 08, 2011 1:59 am Post subject:

Remember, in common with other software (i.e. just about every program on your PC too) you DON'T own the map, only a licence to use it on one machine and under certain other conditions.

It's essential to protect your investment by making backups, as gets shouted from the rooftops on this forum (and its mentioned in every TomTom user manual AFAIK).

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