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An error has occured while trying to update TT

 
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Mouse9
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Joined: Sep 29, 2009
Posts: 64

PostPosted: Mon Oct 11, 2010 10:39 am    Post subject: An error has occured while trying to update TT Reply with quote

Just log in to install the new TT Home 2.7.6.2056.

Then went to update TT maps, POI etc etc as I am travelling to Lake District this weekend.

I get an error message.

ERROR: 2152398861/#https://home.tomtom.com/redir/services: Error from server: HOME cannot connect to the TomTom server (server refused connection).
HOME cannot connect to the TomTom server (server refused connection).
Error code: 2152398861 (NS_ERROR_CONNECTION_REFUSED)
URL: https://home.tomtom.com/redir/services
Severity: 1105
Stack:
0. chrome://tthome/content/logic/netutil.js:77
return new ServerError(message, status, uri, undefined, additionalInfo);
1. chrome://tthome/content/logic/comm.js:392
this.cancelException = NetUtil.exceptionForStatusCode(this.request.channel.status, this.url.spec);
2. chrome://tthome/content/logic/comm.js:278
this.request.onerror = function() { me._done(false); }

Time: Mon, 11 Oct 2010 09:38:59 GMT
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Andy_P
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Mon Oct 11, 2010 12:23 pm    Post subject: Reply with quote

And your question is? Smile

From the line: "HOME cannot connect to the TomTom server (server refused connection)." it looks like their servers were down when you tried to connect.
Have you tried again since?

I've been on v2.7.6.2056 for some time now (I downloaded and started using it on the 26th August!), so it isn't that version that's the problem.

I just connected to Home and downloaded some bits at 12:20 and it's working OK.
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Mouse9
Regular Visitor


Joined: Sep 29, 2009
Posts: 64

PostPosted: Mon Oct 11, 2010 12:25 pm    Post subject: Reply with quote

Yeah sorry. Was my firewall blocking it, cleared up now.
_________________
Tom Tome XL IQ Routes
App: 9.056.542741.2
Map: v835.2419 UK & Ireland

Tom Tom Home 2.7.6.2056
Windows XP/Vista
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