TT Start - a very very confusing problem...

mightyyid

Chaps

This one has got me. Friend gave me his Start which would boot to the initial screen saying TT Start and do no more. Easy enough I thought, and having run the clear flash tool a few times, I tried to see what could be done. There was updated application so I tried this but the device would reboot and do the same thing.

So I took off the maps (and made a full copy of what was on the disk anyway), formatted the drive and reconnected to TT. Had a few applications to download, put the map back on and it would allow me to choose language, and a few more options until time. On choosing the style of time, it would then offer me the clock. Choosing any time would then stall the device totally and reset it, to go back to square one.

No matter what I do, I cannot get it to work. Interestingly, TT Home will update the application to what I think is the latest but then when restarting and running Home, Home tells me there is an application update required. If I click on this, it searches and finds nothing to update. It is currently running 9.053 as the application and an Australia map of 835.2419.

Is it the map that is out of date or something else? Whatever it is, a complete rebuild from scratch, letting Home provide the application data and only installing a map at the end will let me go part way through but only until the clock when it hangs again.

Any suggestions? This one is really bugging me and I've spent about 3 hours this evening trying different things to no avail. What should I be doing?

Incidentally I've run the clear flash tool numerous times as well...

Thanks
Andy

dhn · Posted: Tue Aug 31, 2010 1:16 pm Post subject:

After making the Explorer, not Home, backup try reformatting the unit. Don't use quickformat.

Then restore your backup and see if it is any better.
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David

mightyyid · Posted: Tue Aug 31, 2010 1:20 pm Post subject:

David.

That's what I did. Sorry for not explaining. It was a full format of the disk, FAT 32, not using quickformat.

Just tried restoring backup and the same. It boots, the yellow bar goes across the screen, the word Start comes up big and bad and it stays like that and does nothing else.

It hangs enough that the power button will do nothing. Only a press of the reset will turn it off.

dhn · Posted: Tue Aug 31, 2010 2:01 pm Post subject:

Have you tried actually resetting the unit by holding the power button for 20 seconds or so?
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David

mikealder · Posted: Tue Aug 31, 2010 6:08 pm Post subject:

You reset the Start by using its dedicated reset switch not the on/ off button, to get at the reset button you need to remove the black outer screen cover and you will find the reset hole next to the mini USB Socket, This page will show you the outer cover you need to remove - Mike

mightyyid · Posted: Tue Aug 31, 2010 9:02 pm Post subject:

Yes - this is using the full reset button and not the power button which, when the unit hangs, does nothing at all. A reset is the only way to get the thing functioning again...

Andy_P · Posted: Tue Aug 31, 2010 9:06 pm Post subject:

mightyyid · Posted: Wed Sep 01, 2010 1:30 am Post subject:

Thanks Andy - but done all that.

In effect, I think the next stage has ot be rebuilding it from scratch but without a map at the moment as I wonder if that is creating some conflict?

Can anyone advise what the latest, stable application release is for the Start, so I know to check?

Thanks

MrT · Posted: Wed Sep 01, 2010 8:07 am Post subject:

I am not familiar with the device but on other devices a corrupt mapsettings.cfg file can do this. Try and delete this file from the map folder, it stores settings and favourites and will recreate itself.
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Drivelux

mightyyid · Posted: Wed Sep 01, 2010 8:14 am Post subject:

MrT · Posted: Wed Sep 01, 2010 8:32 am Post subject:

Clutching at straws but if any of the files you have restored from backup have read-only or hidden attributes set, this can also cause lockups.
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Drivelux

mightyyid · Posted: Wed Sep 01, 2010 8:37 am Post subject:

Fair call - only I'm trying to erase everything, format then reinstall from Home with fresh new files. Even then it's still creating some restarting issues...

I've also renamed my download folder in Home to ensure it is forced to download new files. Still the same....

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