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uklee
Occasional Visitor
Joined: Dec 07, 2006
Posts: 40
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 Posted: Thu Aug 12, 2010 8:20 pm Post subject: you are deplorable Tom Tom |
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Ive just updated my Tom Tom 740 live and come across the Sim card issue - then came across to Pocketgps and have seen this is an issue affecting many. Why the hell are Tom Tom allowing this download to continue I found a nice blog article:
http://www.artiss.co.uk/2010/08/tomtom-customer-service
I am going to contact Watchdog maybe they can obtain some answers from Tom Tom.
Lee |
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matthewj
Frequent Visitor
Joined: Apr 03, 2006
Posts: 751
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| Posted: Fri Aug 13, 2010 10:02 am Post subject: |
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| There has been quite a bit of deploring going on here. Reminds me to make a tweet! |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Sat Aug 14, 2010 4:48 am Post subject: Re: you are deplorable Tom Tom |
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| uklee wrote: | | ......have seen this is an issue affecting many. Why the hell are Tom Tom allowing this download to continue |
Presumably because it DOESN'T affect the majority of their customers around the world - it is mainly only affecting certain UK customers.
I'm not justifying their keeping the problem update available, I think they have done themselves no good by doing it, but maybe that is their basic reason... |
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MrT
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Joined: Nov 14, 2003
Posts: 2143
Location: Surrounded by A1, M1 & M25
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| Posted: Sat Aug 14, 2010 8:11 am Post subject: |
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It is not just UK users but French users as well as can be seen on their forums. There may also be users in others countries but I have only read French or English forums.
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Drivelux |
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andy-c1
Lifetime Member
Joined: Feb 05, 2005
Posts: 1039
Location: East Sussex
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| Posted: Sat Aug 14, 2010 8:54 am Post subject: Re: you are deplorable Tom Tom |
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| uklee wrote: | Why the hell are Tom Tom allowing this download to continue
Lee |
This is an age out quest for most of us ..I suppose we are so used to it now it doesn't effect us any more ,as you can see I joined in feb 2005 and this has happened from there on in 
maybe 1 day they will actually listen to their customers
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TomTom 5001 |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Sat Aug 14, 2010 9:15 am Post subject: |
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| MrT wrote: | | It is not just UK users but French users as well as can be seen on their forums. There may also be users in others countries but I have only read French or English forums. |
That's why I said "mainly". 
I still think it is only a small minority of users elsewhere. |
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MrT
Frequent Visitor
Joined: Nov 14, 2003
Posts: 2143
Location: Surrounded by A1, M1 & M25
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| Posted: Sat Aug 14, 2010 9:30 am Post subject: |
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I am guessing that is the people who had the pre-roaming SIMs that were later enabled for roaming.
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