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LMSG (Latest MapShare Guarantee)
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Wendolene
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Joined: Sep 17, 2005
Posts: 86
Location: South Manchester, UK.

PostPosted: Mon May 17, 2010 9:20 am    Post subject: LMSG (Latest MapShare Guarantee) Reply with quote

Here we go. On purchasing my 750GoLive I decided to pay for the LMSG as they had an offer on that made it a more attractive offer for me.

Using TT Home when I check for the latest map, I was informed that I had the latest one. However, when I tried the same on Saturday (15/5) it said my LMSG had expired!!

Do TT not get anything right? I am just getting over the "Free 12month Subs. to Live Services" fiasco!

Is it time to call TT CS again? or is there an alternative?

Thanks.
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MaFt
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PostPosted: Mon May 17, 2010 9:35 am    Post subject: Reply with quote

LMG (Latest Map Guarantee) is FREE - you shouldn't have paid for it?! It simply means that when you first use your new device you have 30 days to download the latest map. I.e. TomTom guarantee that your new device will have the latest maps. You used your guarantee and so it has no expired.

Perhaps you are confusing it with the annual map updates where you get 6 map updates over 18 months? In which case you will get an email when a new map is available and then you can download that using Home.

MaFt
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Wendolene
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Joined: Sep 17, 2005
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Location: South Manchester, UK.

PostPosted: Mon May 17, 2010 9:41 am    Post subject: Reply with quote

DOH! Thank you for clearing that up. I assumed that the LMSG was what I had paid for.

I will sit back and wait for the email when a new map is released.

Appologies to TT on this occasion too!

Thanks.
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DennisN
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PostPosted: Mon May 17, 2010 9:43 am    Post subject: Reply with quote

I got a false alarm yesterday for my Map Update Service - when I turned on my XL Live (which has the latest map v845), it gave a screen message saying a new map is available, connect to PC and go get it. But when I got there, nothing!

As the next new map is just about due, I fancy I happened to pick up on somebody at TomTom testing the message to Live users ready for it to be issued "soon". But I can't be bothered to ask them why I got the message yesterday. I'll just keep looking every day from now on.
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Wendolene
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PostPosted: Mon May 17, 2010 9:50 am    Post subject: Reply with quote

That's why I was concerned, falsely as it happens, as I had heard on PGPSW that new maps are to be released very soon.

If I understanded you correctly, Dennis, I will get an alert on my device when a new map is available?
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All installed on a 4GB Class 6 microSD Card.
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DennisN
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PostPosted: Mon May 17, 2010 10:07 am    Post subject: Reply with quote

Oooo! Don't take my word for it. I have some vague recollection that perhaps I got one last time. I certainly got one yesterday. But I'm very old and unreliable, especially when I forget to take my tablets. But you'll get an email.
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Wendolene
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PostPosted: Mon May 17, 2010 10:14 am    Post subject: Reply with quote

Laughing Out Loud

Many a good tune played on an old fiddle, Dennis.

I am always learning new things here. Trouble is, will I remember them after I have slept?

Cheers.
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App: v9.510.1234792.103
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All installed on a 4GB Class 6 microSD Card.
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PaulB2005
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PostPosted: Mon May 17, 2010 10:37 am    Post subject: Reply with quote

You'll get upto 3 alerts when the map is released.

1. TomTom Home will tell you when you plug in for an update.
2. You'll get an email from TomTOm about 6 weeks after the map is released.
3. There will be a thread on PGPSW telling everyone....
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DennisN
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PostPosted: Mon May 17, 2010 10:47 am    Post subject: Reply with quote

PaulB2005 wrote:
You'll get upto 3 alerts when the map is released.

1. TomTom Home will tell you when you plug in for an update.
2. You'll get an email from TomTOm about 6 weeks after the map is released.
3. There will be a thread on PGPSW telling everyone....

But usually in reverse order to that!! Laughing
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Andy_P
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PostPosted: Mon May 17, 2010 11:04 am    Post subject: Reply with quote

Re "LSMG"....

Just to avoid any confusion if you *do* have to contact TomTom for any reason, there are three things about maps:

The Latest Map Guarantee (LMG) - a free one-off map download to ensure you have the most up to date map available after you buy a new TomTom.

MapShare (MS?) - the free sharing service where you make corrections to the maps and download other people's.

Map Subscription Service (MSS?) - the paid-for deal, where you get an update to the latest map and then subscribe to four or more new maps which are made available for you to download as soon as they become available.

I've only ever seen the first set of initials used widely, and I don't think "LSMG" exists Smile
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DennisN
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PostPosted: Mon May 17, 2010 8:45 pm    Post subject: Reply with quote

Andy_P wrote:
I don't think "LSMG" exists Smile

Yes it does - Wendolene just created it and she (?) is obviously an innovative person with good taste in fillums.
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Dennis

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Andy_P
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PostPosted: Mon May 17, 2010 9:02 pm    Post subject: Reply with quote

Wasn't Wendoline the love interest in one of the the Wallice and Grommit movies?
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DennisN
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PostPosted: Mon May 17, 2010 9:07 pm    Post subject: Reply with quote

GROAN!! Keep up lad. Stop it! See her signature?
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Dennis

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MaFt
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PostPosted: Mon May 17, 2010 11:18 pm    Post subject: Reply with quote

OI!

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Anita
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PostPosted: Tue May 18, 2010 12:04 am    Post subject: Reply with quote

DennisN wrote:
Andy_P wrote:
I don't think "LSMG" exists Smile

Yes it does - Wendolene just created it . . .

Oh no she(?) didn't! Wendolene created LMSG. Andy invented LSMG! Rolling Eyes
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