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operate my device

 
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vanduara37
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Joined: May 21, 2010
Posts: 9

PostPosted: Sat May 29, 2010 8:30 pm    Post subject: operate my device Reply with quote

On TT home when i try to" operate my device" i get the message "problem with map,this map cannot be used on this device"but the satnav works fine with the installed map.anyone shed any light on this ?

John
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Sat May 29, 2010 8:47 pm    Post subject: Reply with quote

This is becoming quite a regular one recently, there is an issue with TomTom Home or the servers at TomTom that is at fault. There is little you can do other than complain to TomTom using the following phone number 0845 161 0009.

If enough people complain about the issue they might do something about their crap software you have to put on your computer to interface with the device, personally I try not to use it at all where possible - Mike
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vanduara37
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Joined: May 21, 2010
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PostPosted: Sat May 29, 2010 11:49 pm    Post subject: Reply with quote

So basically i,m f****d unless tt home sort out the issue ?
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mikealder
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PostPosted: Sun May 30, 2010 8:24 am    Post subject: Reply with quote

Contact TomTom on the number I gave earlier, unless people complain they won't do anything - Mike
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rockin_plumber
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Joined: Nov 15, 2007
Posts: 111

PostPosted: Sun May 30, 2010 11:42 am    Post subject: Reply with quote

vanduara37 wrote:
So basically i,m f****d unless tt home sort out the issue ?


Question Not really.........

I have never tried it so wouldn't know if it works on my TomTom

If its just operate my device on the PC that wont work........

Why not just operate the device...... by operating the device Confused
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Calomax
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Joined: Sep 30, 2005
Posts: 988
Location: St Martin's, Guernsey

PostPosted: Sun May 30, 2010 11:47 am    Post subject: Reply with quote

rockin_plumber wrote:
vanduara37 wrote:
So basically i,m f****d unless tt home sort out the issue ?


Question Not really.........

I have never tried it so wouldn't know if it works on my TomTom

If its just operate my device on the PC that wont work........

Why not just operate the device...... by operating the device Confused
One small problem with that is, if you send a location to your device from Google Maps, it needs to open the emulator before you can save it.
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TT Go Essential
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vanduara37
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Joined: May 21, 2010
Posts: 9

PostPosted: Sun May 30, 2010 12:53 pm    Post subject: Reply with quote

Why not just operate the device...... by operating the device Confused[/quote].


The reason i need it to wwork is i have a problem with satnav freezing when i select "postcode"and was advised of a solution by another member in an earlier post and the solution involved using "operate my device"on the pc. Rolling Eyes
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rockin_plumber
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PostPosted: Sun May 30, 2010 9:37 pm    Post subject: Reply with quote

Well there you go then, now I know Smile

Hope you have some luck with TomTom then Wink
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