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Camera Manager not Responding

 
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Barncluith
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Joined: Jun 17, 2005
Posts: 67
Location: Hamilton, UK

PostPosted: Tue Apr 06, 2010 10:09 am    Post subject: Camera Manager not Responding Reply with quote

I have a problem with Camera Manager (v3.0).

It has worked perfectly up until today.

When I check for updates but am not logged on to PGPSW I get the usual error message "Not logged in to PGPSW.com. Cannot check for updates"

However, when logged on to PGPSW and try to check for updates, Camera Manager just sits in the busy mode indefinitely. The only way to stop Camera Manager is to open the Task Manager and end the process.

Any help would be appreciated.
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Ash10
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Joined: Feb 19, 2005
Posts: 478

PostPosted: Tue Apr 06, 2010 1:16 pm    Post subject: Re: Camera Manager not Responding Reply with quote

Barncluith wrote:
However, when logged on to PGPSW and try to check for updates, Camera Manager just sits in the busy mode indefinitely.

How long is "indefinately" - 30 seconds, 10 minutes?

You've obviously got internet access, as CM can identify when you're (not) logged into PGPSW. It sounds to me like something is making it slow to download the database (PGPSW site traffic, ISP issues, etc)?

Is it still causing a problem, or has it "fixed" itself?
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Barncluith
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Location: Hamilton, UK

PostPosted: Tue Apr 06, 2010 1:43 pm    Post subject: Reply with quote

I have tried again and it is still in the busy mode after 10 minutes.

However, when I checked the folder to where the speed camera files are downloaded, I noticed that the files have in fact been updated, however for some reason they have been saved as Word documents instead of GPX files.
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Ash10
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PostPosted: Tue Apr 06, 2010 2:13 pm    Post subject: Reply with quote

Barncluith wrote:
I have tried again and it is still in the busy mode after 10 minutes.

However, when I checked the folder to where the speed camera files are downloaded, I noticed that the files have in fact been updated, however for some reason they have been saved as Word documents instead of GPX files.

Eh? Word documents?! Something very, very strange going on there!

I suggest that you have a clear-out of your POI directory - delete the offending files, plus any downloaded database zips (you can leave any BMP/WAV/MP3 files) - and try again...
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Barncluith
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Location: Hamilton, UK

PostPosted: Tue Apr 06, 2010 2:28 pm    Post subject: Reply with quote

I have cleared out my POI directory as suggested and run Camera Manager again. This time CM goes into the busy mode for a few seconds then closes as if no updates have been found.
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Ash10
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PostPosted: Tue Apr 06, 2010 2:33 pm    Post subject: Reply with quote

Barncluith wrote:
I have cleared out my POI directory as suggested and run Camera Manager again. This time CM goes into the busy mode for a few seconds then closes as if no updates have been found.

Make an arbitrary change to the settings (say, add a second to one of the timings) and click Apply or OK - that will cause CM to regenerate the database (and re-download it first if necessary)...
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Barncluith
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Location: Hamilton, UK

PostPosted: Tue Apr 06, 2010 2:47 pm    Post subject: Reply with quote

It gets stranger and stranger. I made the arbitary changes as suggested.

This time CM stayed in the busy mode indefinitely again. When I checked my POI directory a Zip file had been downloaded but not extracted. When I extracted the files, although they had the Excel logo the file type was listed as 'TMP'
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Barncluith
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Location: Hamilton, UK

PostPosted: Tue Apr 06, 2010 2:52 pm    Post subject: Reply with quote

When I try to download the extracted files to my Garmin I get the following error message "The file C:\Speed Camera/Output.CSV is invalid. Do you want to continue?"
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Ash10
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PostPosted: Tue Apr 06, 2010 3:09 pm    Post subject: Reply with quote

pgpsw-speed-cams-uk.zip should be 174,952 bytes

and contain:

_Need_Help.htm (49,888 bytes)
pocketgps_uk_pmobile.csv (77,289 bytes)
pocketgps_uk_sc.csv (468,542 bytes)
Licence.txt (7,804 bytes)
Release.txt (101 bytes)
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Barncluith
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Location: Hamilton, UK

PostPosted: Tue Apr 06, 2010 3:21 pm    Post subject: Reply with quote

My zip file is much the same but not identical :-

pgpsw-speed-cams-uk.zip 174,544 bytes

contains:

_Need_Help.htm (49,888 bytes)
pocketgps_uk_pmobile.csv (77,097 bytes)
pocketgps_uk_sc.csv (467,462 bytes)
Licence.txt (7,804 bytes)
Release.txt (101 bytes)
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MaFt
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Joined: Aug 31, 2005
Posts: 15140
Location: Bradford, West Yorkshire

PostPosted: Tue Apr 06, 2010 8:15 pm    Post subject: Reply with quote

Barncluith wrote:
I have tried again and it is still in the busy mode after 10 minutes.

However, when I checked the folder to where the speed camera files are downloaded, I noticed that the files have in fact been updated, however for some reason they have been saved as Word documents instead of GPX files.


they're probably not word files. chances are at some point you have associated gpx files to open with MS word and, as such, you see the word icon. if you right click and view 'properties' then you should see the actual file type.

MaFt
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Barncluith
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Joined: Jun 17, 2005
Posts: 67
Location: Hamilton, UK

PostPosted: Tue Apr 06, 2010 8:56 pm    Post subject: Reply with quote

So as I can start from scatch again, can you tell me how to completely delete Camara Manager. I tried to delete (by using the recycle bin) and re-install but the new version recognised some of my settings so there must be registry items etc. still active.
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Barncluith
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Location: Hamilton, UK

PostPosted: Wed Apr 07, 2010 6:51 pm    Post subject: Reply with quote

After a few e-mail exchanges between Ash and myself the problem has been resolved. His help was much appreciated.
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