TomTom LIVE Services and Map Update Service Recurring Charge

[PaulB2005]

Can't find it anywhere here although i'm sure it been corvered before.

I've got 12 month LIVE Services and 12 months Map Service from TomTom which run out in a few months...

Are either of these on an automatic recurring credit card charge or will they just run out?

[DennisN]

The definitive answer is I don't know. BUT......

When my annual map update service ran out, they emailed me to say so and tell me to renew (I didn't).

When I bought the 12 month Live Services (recently) I looked and read VERY carefully and decided I was convinced it was NOT a recurring subscription. The monthly subscription is the recurring one - they say so in the buying process (and it takes several months to cancel).
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

[PaulB2005]

Thanks Dennis. I can't find anything in the paperwork or on TTs website either. I've asked them now so i'll see what they say...

[hailstorm]

None of the subscriptions are reoccurring in my experience. With the monthly live traffic sub I've always had to go through the checkout process.

[PaulB2005]

Thanks.

TT have confirmed neither subs are automatically recurring.

[Andy_P]

So where do all the stories about it taking three months to cancel the monthly updates come from?

[DennisN]

[Andy_P]

Thanks Dennis!

I phrased it as a rhetorical question.....


....but only because I was feeling too lazy tonight to research the previous quotes!

[DennisN]

So where was the rhetoricalicon?
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

[Andy_P]

Er....
Best I can come up with is the boring old "wink".

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