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dgreensuperhoops
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Joined: Nov 15, 2007
Posts: 49
Location: Leighton Buzzard Beds
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 Posted: Thu Dec 24, 2009 4:41 pm Post subject: Questions on XL Live |
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Hi. I have just bought a TomTom XL Live and have a few questions that I hope someone could answer.
1. My previous model was a 730 and the screen was brilliantly responsive but this seems much less so. You sometimes have to touch it a couple of times before it registers. has anyone else noticed this?
2.More often than not Live Search doesn't work and I get various error messages( sometimes weather and traffic are also not working and sometimes they are and it is just live search that isn't working). Messages include "Could not establish a wireless data connection" and others.
3. I downloaded and installed the Pocket GPS World POI's and then the "manage poi's" icon was greyed out (although it has come back now) Is this usual?
4. I have downloaded the ogg sound files for the camera warnings but am having problems activating them. I dont get a choice of sounds and yet it asks me "Is this the sound you want to select". If I click "no" it says that there are no photos found! The other problem has been that often when I get the distance choice i.e 300 yards clicking on ok has no affect and the only way out of the page is to touch "Cancel"
5. I have downloaded the latest speed camera database but can't find how to disable the Tomtom warnings. I know I am being thick but there you go!
I wish I had stayed with the 730 to be honest but the traffic updates wouldnt work anymore after I bought an iphone (I understand Apple disabled it!). I also fancied the idea of live search as I have to find various retail outlets with my work and thought it would be ideal. Sorry to ramble on, thanks for any replies! |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Thu Dec 24, 2009 5:32 pm Post subject: Re: Questions on XL Live |
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| dgreensuperhoops wrote: | | 1. My previous model was a 730 and the screen was brilliantly responsive but this seems much less so. You sometimes have to touch it a couple of times before it registers. has anyone else noticed this? |
Yes this is a trait of the XL Live device at times it seems to be a little less resposive than perhaps it should or even could be.
| dgreensuperhoops wrote: | | 2.More often than not Live Search doesn't work and I get various error messages( sometimes weather and traffic are also not working and sometimes they are and it is just live search that isn't working). Messages include "Could not establish a wireless data connection" and others. |
There seem to be a number of issues with Live services affecting the entire product range at the moment - probably server related at TomTom rather than the device, Google search has had quite a few posts about errors in the past week or so.
| dgreensuperhoops wrote: | | 3. I downloaded and installed the Pocket GPS World POI's and then the "manage poi's" icon was greyed out (although it has come back now) Is this usual? |
This isn't normal and is something I have never heard of before with this device, had you copied the MapSettings.cfg file to the map folder following an update per chance?
| dgreensuperhoops wrote: | | 4. I have downloaded the ogg sound files for the camera warnings but am having problems activating them. I dont get a choice of sounds and yet it asks me "Is this the sound you want to select". If I click "no" it says that there are no photos found! The other problem has been that often when I get the distance choice i.e 300 yards clicking on ok has no affect and the only way out of the page is to touch "Cancel" |
The "No Photo's found" message is a known bug, simply answer Yes when asked and configure the next alert, if you answer No the device will lock up - this bug has been around for about three years and is something we have grown used to accepting as OGG files are not a documented feature that TomTom officially support even though we all know they work.
| dgreensuperhoops wrote: | | 5. I have downloaded the latest speed camera database but can't find how to disable the Tomtom warnings. I know I am being thick but there you go! |
TomTom Plus services then you get an option for Safety Cameras, select this and you can turn off the warnings, alternatively use Windows Explorer to delete the TomTom Safety camera POI files from your map folder (see the FAQ page near the top of this forum index for more details).
| dgreensuperhoops wrote: | | I wish I had stayed with the 730 to be honest but the traffic updates wouldnt work anymore after I bought an iphone (I understand Apple disabled it!). I also fancied the idea of live search as I have to find various retail outlets with my work and thought it would be ideal. Sorry to ramble on, thanks for any replies! |
The iPhone doesn't support the Bluetooth DUN profile (in fact iPhone Bluetooth protocol support is best described as crap - its easier to list what the damn thing does support than all the others it cannot) - The Google Live search built in to your current device will do what you want and even if the old 730 were coupled to a mobile phone that did support the DUN profile and offered an internet connection you wouldn't get Live capabilities as these are reserved for the Live devices - Mike |
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dgreensuperhoops
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Joined: Nov 15, 2007
Posts: 49
Location: Leighton Buzzard Beds
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| Posted: Thu Dec 24, 2009 8:27 pm Post subject: |
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Thanks for the reply. Disappointing about the live search not working properly- along with the traffic that really was my reason for buying a new unit.
I cant see a mapsetting.cfg file in the map folder. However it seems to be ok now.
I realized that I had copied the ogg files into the map folder rather than to the sounds folder and have now got it sorted - well I think I have time will tell when I take it out next! (Had to reboot several times though as it kept refusing to go past the distance page)
I have turned off the tomtom cameras - thanks for pointing out where the option is!!
I appreciate your help Mike. Have a good xmas! |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Sat Dec 26, 2009 11:20 pm Post subject: |
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| dgreensuperhoops wrote: | Thanks for the reply. Disappointing about the live search not working properly- along with the traffic that really was my reason for buying a new unit.
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Hopefully, it's only a temporary glitch. When it's working, Live Search is great! (and Traffic is OK now too). |
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dgreensuperhoops
Occasional Visitor
Joined: Nov 15, 2007
Posts: 49
Location: Leighton Buzzard Beds
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| Posted: Sat Dec 26, 2009 11:25 pm Post subject: |
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| Hi Andy. The traffic does seem to connect ok, although I was stuck in traffic on the M1 this morning that it didn't warn me about! |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14892
Location: Keynsham
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| Posted: Sun Dec 27, 2009 11:35 am Post subject: |
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See HERE for Google Search. It seems the only current way of dealing with this problem is to reset (holding the power button down for ages to get it back to a green screen or a data screen). It doesn't always work (so I'm wondering about trying a human sacrifice if I can get hold of a decent vestal virgin  ) and it takes a long time. Very annoying.
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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dhn
Frequent Visitor
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA
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| Posted: Sun Dec 27, 2009 1:42 pm Post subject: |
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Dennis...is there such a thing as an INDECENT vestal virgin? 
Just asking........(I don't get out much) 
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David |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14892
Location: Keynsham
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| Posted: Sun Dec 27, 2009 11:03 pm Post subject: |
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Hi David. I didn't realise they did jokes in Canada!  
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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dhn
Frequent Visitor
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA
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| Posted: Mon Dec 28, 2009 12:35 am Post subject: |
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Don't tell the Queen. You know how she feels about her subjects stepping out of line like that!
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David |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14892
Location: Keynsham
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| Posted: Mon Dec 28, 2009 10:14 am Post subject: |
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Her Majesty will not hear of it - I never broach the subject of items like vestal virgins in our conversations. 
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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AndyVaughan
Lifetime Member
Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale
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| Posted: Wed Dec 30, 2009 8:58 pm Post subject: Re: Questions on XL Live |
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| dgreensuperhoops wrote: |
2.More often than not Live Search doesn't work and I get various error messages( sometimes weather and traffic are also not working and sometimes they are and it is just live search that isn't working). Messages include "Could not establish a wireless data connection" and others. |
TT have fixed this problem today - try again and you should be working now for Google Searches. There have not been any HD Traffic issues for quite a few weeks as far as I am aware.
Make sure that the SIM card has a signal and that it is showing as 'Connected'. If your battery is running low then the device disables LIVE services to prolong the run time.
After having owned various GO models (x00, x10s and x20s) I reckon the XL LIVE is the best device I have had yet - it does what it is supposed to do and doesn't have extra bells and whistles that simply do not work reliably (FM Transmission, BT Handsfree, BT A2DP etc) |
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dgreensuperhoops
Occasional Visitor
Joined: Nov 15, 2007
Posts: 49
Location: Leighton Buzzard Beds
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| Posted: Wed Dec 30, 2009 9:32 pm Post subject: |
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Hi Andy. I read your message with great excitement. At last!!
On my first attempt I received the message" Cannot connect to Tomtom LIVE services. Please try again later. Error code 148". Excitement rapidly subsides! |
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AndyVaughan
Lifetime Member
Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale
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| Posted: Wed Dec 30, 2009 9:39 pm Post subject: |
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Have you got a signal for the SIM card OK and does it show as Connected?
You should have a screen that looks like this
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dgreensuperhoops
Occasional Visitor
Joined: Nov 15, 2007
Posts: 49
Location: Leighton Buzzard Beds
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| Posted: Thu Dec 31, 2009 12:50 pm Post subject: |
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Hi Andy
Started it up this morning and got the error message again. Tried again an hour later and it seems to be working. I had checked previously when it wasn't working and yes I did have the connected status. Time will tell whether it lasts!
Thanks for your help. Happy New Year |
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AndyVaughan
Lifetime Member
Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale
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| Posted: Thu Dec 31, 2009 1:02 pm Post subject: |
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Have you upgraded the Navcore to 8.419.1257 through HOME or are you still on the out of the box 8.413??
Happy New Year to you as well! |
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