Transferring Live Services subscription from x40 to x50

HenryMitchell

Has anyone tried transferring their Live Services account from on device to another?

My Go940 has been troublesome since day one and TT were so useless I gave up trying to get anywhere, so I want to upgrade my 940 to an x50. However I don't know if the subscription is linked to my account and can be used on any current device or if it is linked to my current device and I have to stop the subscription and start a new one on the new device.
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Device: GO 600, Live connected via iPhone 5.
App: 13.030.1412491.111 (0) (2042, 31/10/2013)
OS: 1392579
Map: Europe v920.5244 (11/2013)

MrT · Posted: Sat Nov 07, 2009 8:26 am Post subject:

I would guess that the Live Services are related to both the email address and the SIM which means the device. My experience in changing from a monthly payment to pre-pay was nightmare and I can imagine transferring an account will be a nightmare. It would probably be easier to create a new account for the 950 (TT Servers do not like two devices on one email account) and start a new susbscription, although I would recommend the prepay route.

Whilst I usually rush out and buy the latest gadget, I am not yet rushing out to upgrade the 940 to the 950 as I do not see it as an upgrade. There appear to be less hardware features on the 950 and I expect any software features will appear on the 940 when the system is upgraded.

At the moment HD Traffic is very unreliable at peak times and I would not want to invest in any product depending on it until the service is fixed.
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Drivelux

bill99jt · Occasional Visitor Joined: Sep 11, 2006 Posts: 7

My 510 with UK & Irl map died (not repairable) 5 days after I paid for map updates!

E mailed tom tom & told them that I had bought a 640 as replacement & told them i wanted to move my map updates onto the 640.

They did it but only gave me 8 months as the price for Europe update is higher than UK & Irl map

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