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City Navigator Europe 2010.20 ???
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Burn180
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PostPosted: Fri Aug 07, 2009 11:45 am    Post subject: City Navigator Europe 2010.20 ??? Reply with quote

Does anyone know when this is coming out. The American one has been out for a while now, so I hope the Europe one comes out soon.
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xtraseller
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PostPosted: Fri Aug 07, 2009 5:55 pm    Post subject: Missing map update Reply with quote

Yes me too - its overdue now and a few forum messages elsewhere have mentioned it may not be released. Cannot see that happening but no word from Garmin - and I have emailed them twice with no response

Anyone?
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Televinken
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PostPosted: Fri Aug 07, 2009 8:33 pm    Post subject: Reply with quote

Don't worry - it's on it's way. I talked to the Garmin support team in Sweden today, & they told me that it will be available for download "very soon now"... Wink
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xtraseller
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PostPosted: Fri Aug 07, 2009 11:09 pm    Post subject: Map Updates Reply with quote

Thanks great news Televinken, as many of us are off on holidays or enjoying a break sometime soon, knowing we have the most up to date maps is already reassuring when visting new places
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Burn180
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PostPosted: Sun Aug 16, 2009 5:04 pm    Post subject: Reply with quote

I can't wait any longer AHHHHHHHHHHHHHHHHHHH Gun Shoot Out On Fire
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xtraseller
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PostPosted: Thu Aug 20, 2009 6:56 pm    Post subject: Anyone Reply with quote

Anyone heard on the map update yet? It's a month behind now, so we'll be anticipating another before too long... or claiming a refund!
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darrengsaw
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PostPosted: Fri Aug 21, 2009 12:03 am    Post subject: Reply with quote

Certainly lagging well behind the North American map set.

Stilll, as many people have pointed out, we are entitled to UP TO four updates a year, a handy get out clause me thinks.
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xtraseller
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PostPosted: Fri Aug 21, 2009 6:51 pm    Post subject: Quarterly promised Reply with quote

Yes but it was originally promoted as a quarterly update, up to 4 per year. Obviously there are ALWAYS 4 updates if they are quarterly

Either way it doesn't give customers any confidence in the Garmin NuMaps offering, and people will just buy elsewhere - I have 2 NuMaps subscriptions and 1 FreshMaps from Navigon. The NuMaps cost 200 for the pair, Navigons under 20 for 2 years for the same deal (my unit will be defunct after 2 years)

If they don't release their update soon - or at least let us know when (surely that isn't much to ask), then I will spend my money elsewhere in future

In these days communications overload, surely an update from Garmin on the late arrival of the maps is the decent thing?
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G300PBV
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PostPosted: Fri Aug 21, 2009 8:55 pm    Post subject: Reply with quote

Yeah, I'm getting pretty hacked off waiting for the new update. I bought my unit in April and it tells me about once a month that the maps are over a year out of date!
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G300PBV
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PostPosted: Fri Aug 21, 2009 8:59 pm    Post subject: Reply with quote

Actually, just checked my myGarmin maps page. It says I purchased the unit on April 29th (nuMaps OneTime CityNavigator Europe NT) but that they expired on May 13th, 2009.
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RV
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PostPosted: Fri Aug 21, 2009 9:56 pm    Post subject: Reply with quote

I spoke to Customer Services at Garmin today about the 2010.20 update (working on the basis that if it is out in the next 60 days, I get it for free) and the Customer Service Rep said that they had absolutely no idea when the .20 update was due out for Europe... Doesn't inspire a load of confidence!
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banger9365
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PostPosted: Sat Aug 22, 2009 10:02 pm    Post subject: Reply with quote

wish they would release the new maps ,it feels like wasted money getting the life update maps
and why do the Americans get there before us
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xtraseller
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PostPosted: Sun Aug 23, 2009 8:42 am    Post subject: Missing map update Reply with quote

Well the Americans don't usually get them before us - no more than a day or so anyway, which is why it is even more worrying that Garmin have decided not to provide us with Europe 2010.20 - and perhaps never will by the sound of things
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nachzehn
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PostPosted: Wed Aug 26, 2009 5:56 pm    Post subject: Europe map update Reply with quote

I received the following e-mail from Garmin UK today ( although the level of English is not fantastic!!) about the update for the European map:

" Then next European update should be released in the next
couple of months, unfortunately I so not have a solid release date I'm
afraid".



I was also advised by telephone to register my new unit as close to the end of the 60 day period as possible!

It's such a shame. The units are fantastic and in my opinion far better than TomTom, but the present situation with updated maps is woeful!!
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xtraseller
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PostPosted: Wed Aug 26, 2009 7:23 pm    Post subject: As we thought... Reply with quote

This is what we suspected since 2010.20's non-appearance on time, Garmin ripping people off for the map updates

I've two units with the 99 NuMaps registered for them, and I will probably ditch these on ebay or somewhere now and concentrate on my Navigons (2 years of QUARTERLY map updates for under 20, and already have the 2010.20 content!)

Sad day for Navigation and Garmin, when not only admit they cannot compete but they mislead people in the process

Will never buy Garmin again if this proves to be true, irrespective of any future model spec. Shame
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